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Assistant Manager - Waxahachie

Wingstop Waxahachie

Job Description

Job Description

Responsabilidades *¡Ser bilingüe inglés/español o español/inglés es una gran ventaja! • El líder ideal, que ocupe el rol de Gerente General o Subgerente General, proporciona liderazgo estratégico y táctico para su restaurante. • Este gerente debe mantener las operaciones e impulsar los resultados en su restaurante, a través del desarrollo del personal, el crecimiento de las ventas y las ganancias. • Debe contratar, capacitar y desarrollar a los miembros del equipo que compartan la misión de Wingstop de servir el sabor al mundo. • Transmitir la cultura de Wingstop a su equipo y ser un miembro creativo del equipo, apasionado por el trabajo duro, por divertirse y por demostrar una sincera dedicación al éxito de la marca. • Gestión de personal: Responsable de dotar de personal al restaurante de manera oportuna y eficiente con un equipo cuidadosamente seleccionado. • Garantizar que el entorno del restaurante sea seguro en todo momento tanto para los miembros del equipo como para los clientes; supervisar la correcta facilitación del proceso de orientación e incorporación y asegurar su correcta ejecución; redactar e implementar o monitorear los planes de desarrollo y desempeño de los líderes de turno; asegurar que los planes de desempeño se redacten y ejecuten según sea necesario. Tomar todas las decisiones finales de contratación y desvinculación del personal del restaurante y garantizar que se sigan los procedimientos adecuados en materia de contratación, ascensos y desvinculaciones. • Crear horarios para el personal a fin de garantizar los niveles de personal adecuados para los volúmenes de ventas previstos, teniendo en cuenta la disponibilidad del personal, la nómina y los costos de horas extras; responsabilizarse del desempeño de todo el equipo; crear una cultura en el restaurante basada en el respeto, el reconocimiento y la recompensa. • Gestión financiera: Auditar todos los aspectos de las operaciones, proporcionar retroalimentación y desarrollar soluciones para facilitar las mejoras; comprender completamente el presupuesto y las tendencias de costos que impactan las operaciones; crear un plan de negocios; realizar análisis financieros; controlar el efectivo, la propiedad, los productos y el equipo; aumentar las ventas, controlar los costos de mano de obra y alimentos; cumplir con todos los objetivos establecidos por la Dirección de Operaciones; establecer metas ambiciosas para impulsar los indicadores de negocio. • Gestión de operaciones: Mantener los estándares y requisitos operativos del restaurante; identificar y comunicar los problemas de mantenimiento al Departamento de Instalaciones; mantener todas las instalaciones según los estándares de Wingstop; garantizar que la comunicación se transmita a toda la organización, desde el Gerente de Distrito hasta cada miembro del equipo del restaurante. • Utilizar las herramientas proporcionadas por la empresa para capacitar, guiar y desarrollar a los miembros del equipo y garantizar un equipo de restaurante de alto rendimiento. Aproveche el apoyo del Centro de Soporte para Restaurantes; asegúrese de que todos los asuntos de gestión de riesgos cumplan con los estándares de la empresa.

• Utilizar las herramientas proporcionadas por la empresa para capacitar, guiar y desarrollar a los miembros del equipo para garantizar un equipo de restaurante de alto rendimiento; aprovechar el apoyo del Centro de Soporte para Restaurantes; Asegurar que todos los aspectos de gestión de riesgos cumplan con los estándares de la empresa. Requisitos • Ser mayor de 18 años • Dominio de Microsoft Office (Word, Excel, Outlook) y capacidad para adaptarse rápidamente a nuevos sistemas • Mínimo de 2 años de experiencia previa en supervisión en el sector de la restauración, el comercio minorista o los restaurantes • Capacidad para analizar estados de pérdidas y ganancias y el desempeño financiero general del restaurante • Habilidad demostrada para reclutar y seleccionar miembros del equipo • Conocimiento de la legislación laboral • Excelentes habilidades de comunicación oral y escrita • Iniciativa y asertividad • Sólidas habilidades interpersonales y de resolución de conflictos • Sólidas habilidades de liderazgo y capacidad para gestionar, capacitar, desarrollar y motivar a un equipo diverso y altamente comprometido • Pasión por la hostelería y el servicio al cliente • Disponibilidad para trabajar 40 horas semanales, incluyendo mañanas, tardes, fines de semana y/o festivos • Capacidad para resolver problemas • Capacidad para aceptar comentarios y disposición para mejorar • Capacidad para establecer objetivos, crear planes de acción e implementarlos Capacidad para medir el rendimiento, tanto de forma subjetiva como objetiva.
Vacancy posted a month ago
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