Medical Records Clerk

Medical Records Clerk

Portage, IN 46368

Job Description

Summary/Objective - The Medical Records Clerk is responsible for maintaining the integrity of all patient medical records, which includes prompt scanning/filing/handling/processing of all patient related documents and patient records, while maintaining patient confidentiality according to HIPAA guidelines, and NorthShore's Information Security Policies.

Essential Functions - Ensures that all chart requests for transfer of records are completed in a timely manner with the appropriate release of information documentation. Processes all medical records request by patients/staff/third parties by copying medical records for release of information while ensuring the safety and confidentiality of all records. Scans documentation, laboratory, radiology reports, etc. into each patient's electronic chart within 24 hours of receipt of each document. Ensures that all faxes are removed from the fax machine and processed in a timely manner, then placed in a secure area or in the shred container in order to maintain patient confidentiality. Reports to Medical Records Manager when supplies are low in the department, to help ensure an appropriate level of supplies and other materials are maintained at all times. Maintains confidentiality of all current and former patient medical records in accordance with NorthShore's Information Security policies, HIPAA confidentiality requirements, and any/all other confidentiality regulations of all other governing regulatory agencies. Ensures that records are sent in a timely manner, as needed, during scheduled rotating on-call shift. Attends mandatory staff meetings and medical records department meetings as required. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion.

Competencies - Planning and strategic foresightResponsible Decision MakingIntegrity and accountabilityInnovation and creativityAdaptive and flexibleLeadership, teamwork, and conflict resolutionProfessionalism and work ethicEmpathy

Work Environment - Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.

Travel - Travel outside of Northshore locations will be rare for this position.

Qualifications

Role Qualifications - Must be at least 18 years of ageMust have reliable transportationDigital literacyBi-lingual preferred

Preferred Experience Requirements - One year of experience working within a healthcare setting.

Minimum Education Requirements - High school diploma or the equivalent

Preferred Education Requirement - Bachelor's degree in business, or healthcare related studies

Required Skills - Ability to analyze situations and solve problems at strategic and tactical levelsExcellent interpersonal and customer service skillsAbility to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policiesAbility to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factorsPracticed at organization and planningEmploy Critical thinking and problem solvingMaintains composure and operates with emotional intelligenceEthical reasoning and decision-makingStrong attention to detailReceptive and responsive to feedbackExcellent verbal and written communication skillsTime management, prioritization, and sense of urgencyProficient with Microsoft Office Suite or related software

Physical Requirements - While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

NorthShore Health Centers