Sales Manager (VW)

As a Sales Manager at Norm Reeves Volkswagen, you play a key role in leading the sales team and delivering an outstanding guest experience. This position focuses on training, coaching, and developing top-performing Sales Associates while driving strong results. It’s a great opportunity for an energetic, proactive leader to grow their career with us! About the Role The Sales Manager will promote the company’s core values and have the ability to positively influence the team’s success. Responsibilities Supervisory Duties: Hires, trains, supervises, and monitors the performance of the new- and used-vehicle department. Meets with GM/GSM to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profits, expense management, and operating profit. Oversee all activities occurring in the vehicle showroom. Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance. Set sales goals, track progress, and lead team to achieve and exceed those quotas. Respond to customer complaints and ensure highest level of customer satisfaction. Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review. Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system. Qualifications Proven track record with automotive retail sales. Required Skills Ability to analyze situations and make win-win business decisions. Honesty, empathy, and exceptional communication skills. Strong organization, closing ability, and follow-up skills. Preferred Skills Volkswagen/European experience preferred. Pay range and compensation package Benefits & Employee Perks: Medical, Dental, Vision, and Complimentary Life Insurance, 401k Matching and FSA, Tuition Reimbursement, Paid Time Off (accrues), Supplemental Insurance (Hospital, Accident, Critical Illness), Discounts on Vehicles, Services, and Parts. Equal Opportunity Statement We are committed to diversity and inclusivity. #J-18808-Ljbffr The CAR Group (Norm Reeves Dealerships)