Operations Supervisor

Job Description

Job Description

Position Summary

The Supervisor is an energetic, detail-oriented, and people-focused individual who has a positive and upbeat personality. The 

Supervisor will lead our cleaning team and ensure our customers’ spaces shine every day. This role combines leadership, 

organization, and hands-on teamwork to maintain high standards of cleanliness, safety, and customer satisfaction. 

What You'll Do

• Lead & Motivate – Supervise, train, and support the cleaning team to bring out their best.
• Mentor/Coach–Identify “rockstars” on the team (no we don’t mean musical rockstars; we will train on this expectation during onboarding).
• Quality Control – Inspect facilities regularly to make sure all cleaning tasks meet our high standards.
• Operational Excellence – Ensure that the team follows Job Cards and Close Down Checklists.
• Organize & Schedule – Assign daily tasks, manage work schedules, and keep operations running smoothly.
• Hands-On Help – Jump in as needed to assist with cleaning tasks and model excellence for the team.
• Customer Care – Build positive relationships with customers by listening, responding, and ensuring satisfaction.
• Support Safety – Follow all cleaning, safety, and sanitation guidelines; including ensuring facilities are secure.

What We’re Looking For

• Experience in commercial cleaning and/or supervisory roles (preferred but not required—we’ll train the right leader!).
• Strong communication and leadership skills with a positive, can-do attitude.
• Ability to stay organized, multitask, and motivate a team.
• Ability to work on your feet and handle repetitive physical tasks.
• Report any matter that goes against company policy or would harm the company.
• A commitment to creating clean, safe, and welcoming spaces.
• A commitment to our Core Values.

Why You’ll Love Working With Us

• Monthly Phone Stipend
• Personal vehicle mileage reimbursement 
• Be part of a supportive team where your leadership makes a difference every day.
• Opportunities for growth and professional development.
• A positive workplace culture that values respect, teamwork, and reliability.
• Competitive pay and benefits in a steady industry.

Benefits

• Monthly Phone Stipend
• Personal vehicle mileage reimbursement