Strategic CSM, Mid-Market Growth & Renewals
Ncontracts
Ncontracts is seeking a Mid-Market Customer Success Manager to guide strategic accounts post-sale, ensuring adoption, renewals, and advocacy across our SaaS platform. You will partner with clients at executive levels to drive outcomes, manage risk, and identify expansion opportunities while collaborating with Product, Sales, and Support teams to deliver measurable value. The role requires a proactive cadence of business reviews, a deep understanding of customers' objectives, and the ability to #J-18808-Ljbffr Ncontracts
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Strategic CSM, Mid-Market Growth & Renewals in New York, NY vacancy
- ...Customer Success Manager for its High-Touch Mid-Market team in the United States. You will... ...with customers to drive adoption, provide strategic guidance, and conduct product trainings... ...across a diverse portfolio of mid-market and growth-stage organizations. You will become a...Suggested
$170k
...re looking for a self-driven, growth-minded account manager with a... .... Account managers in our Mid-Market segment own revenue retention... ...events: “go live”, benefits renewal, executive business reviews,... ...solutions-based approachNavigate a strategic sales process by building...SuggestedContract workWork at officeRemote work3 days per weekRippling
New York, NY3 days ago- ...from kickoff through renewal. As the business... ...hypercare. As a CSM, you will inherit customers... ...with GMs, market-area presidents, and... ...business reviews, and strategic account... ...surfacing qualified growth signals Own renewals... ...Success function Mid-Market CSMs will manage...Suggested
- Job Title: Mid-Market Customer Success Manager Location: Remote Hours... ...a relationship-driven, growth-oriented Customer Success Manager... ...address customer concerns, manage renewal risks, and develop strategies... ...training, regular check-ins, strategic account reviews, and...SuggestedRemote workFlexible hours
$133k - $190k
...Growth Mid-Market Account Executive In Marketing Solutions This role will be based in New York City, Chicago, San Francisco, or Detroit... ...through digital marketing strategy. You will act as both a strategic advisor and operator, helping customers connect their marketing...SuggestedFor contractorsWork at officeFlexible hours$86k - $95k
...Juniper Square Private markets are one of the... ...high standards, rapid growth, and the... ...business. As a Scaled Mid-Market Customer Success... ...retention. You’ll act as a strategic advisor, ensuring... ...Support and own renewal conversations and... ...part of your core CSM workflow so you arrive...Full timeContract workWork at officeLocal areaRemote workWork from homeFlexible hours$125k - $145k
...We have strong product-market fit and world-class investor... ...the opportunity for growth — personal,... ...how we serve our broad mid-market customer base in... .... What You'll Do Strategic Implementation: Lead the... ...ensuring readiness for renewal and expansion opportunities...Harvey AI
New York, NY1 day ago$100k - $130k
...development budget - personal growth is important to us all.... ...in managing SaaS renewals? Are you looking for... ...a dynamic and emerging market? If yes, we want to hear... ...Success Manager for the Mid‑Market segment, you will... ...the success of a strategic set of customers across...Remote workHome officeElliptic
New York, NY3 days ago$100k - $110k
Strategic CSM Role at Provider1st - Healthcare Growth - Remote Compensation vs. Market: The $100k-$110k base plus an annual performance bonus is competitive for a mid-to-senior Customer Success Manager in the US healthcare... ...Revenue expansion and renewal ownership Company...Remote work- Juniper Square in the United States is seeking a Scaled Mid-Market Customer Success Manager to steward a portfolio of small and mid-sized... ...driving adoption, retention, and expansion while acting as a strategic advisor to help customers maximize value from Juniper Square’s...Remote job
$186.11k - $206.79k
...Mid-Market Client Sales Executive II Brex is the intelligent finance... ...role in driving revenue growth by engaging existing Brex customers... ...building skills with a strategic mindset to identify opportunities... .... A background in handling renewals, ensuring customer retention,...Work at officeRemote workWork from home- Responsive is a market-leading SaaS company delivering Strategic Response Management solutions to global brands. The Customer Success Manager will... ..., promote software adoption, and drive renewals and growth across mid‑market and enterprise accounts. The role emphasizes...Flexible hours
$186.11k - $206.79k
...faster in more than 200 markets. By combining global... ...team.What you’ll doAs a Mid-Market Client Sales Executive... ...in driving revenue growth by engaging existing... ...building skills with a strategic mindset to identify opportunities... ...background in handling renewals, ensuring customer...Work at officeRemote workWork from homeBrex
New York, NY2 days ago- ...drive transactions, and combines innovative marketing and operational tools to support sustainable growth.We are looking for a Mid-Market Sales Lead to drive growth and scale... ...within mid-market accounts.- Strong strategic thinking, operational rigor, and data-driven...Local areaImmediate start
TikTok
New York, NY2 days ago - ...Mid-Market Account ManagerInsightful is transforming how companies understand... ...the commercial strategy and growth of your accounts.... ...expansion opportunitiesDrive renewals while proactively identifying... ...opportunities accuratelyBecome a Strategic Partner and Lead Executive ConversationsDevelop...
Insightful
New York, NY14 hours ago $118.96k - $155.3k
...Customer Success Manager, Mid Market Sales | New York, United States | Remote... ...They engage customers to align on strategic goals and unlock early and sustained... ...solution expansion, and long-term growth of customer users. As a CSM, you'll build relationships and demonstrate...Work at officeLocal areaRemote work- ...We are seeking a skilled and dedicated Mid Market Customer Success Manager with a background... ...to drive onboarding, adoption, and renewals across a broad book of business. What... ...reviews that scale across many accounts. Growth & Retention Plans: Identify renewal and...Work at officeVisa sponsorshipRelocation packageFlexible hours
$86k - $105k
...Customer Success Manager, Mid-MarketJuniper... ...Juniper Square Private markets are one of the largest,... ...high standards, rapid growth, and the opportunity to... ...product adoption, and renewals • Review customer metrics... ...) as part of your core CSM workflow so you arrive...Full timeWork at officeLocal areaRemote workWork from homeFlexible hours$90k - $105k
...experienced Customer Success Manager (CSM) to join our dynamic team. In... ...a portfolio of up to 80 mid-market customers, guiding them... ...lifecycle from contract signature to renewal and expansion. This segment... ...and mitigate risks, and lead strategic conversations to demonstrate...Full timeContract workWork at officeLocal areaNight shift3 days per week- ...Motive is seeking a Mid-Market Account Executive to drive new business in the Networks segment from prospecting to closing. You will own... ...Motive's value proposition, and close key stakeholders. We value a growth mindset, strong ownership, and a proven track record in quota...
Motive
New York, NY1 day ago - ...Manager to own a complex book of business in a fast-paced B2B SaaS environment. You will nurture relationships from onboarding through renewals, drive expansions, and relentlessly pursue retention with a data-driven mindset. The role is hybrid, requiring four days per week...Work at office
Vendelux
New York, NY1 day ago - ...Profound is a fast-growing AI marketing platform serving Fortune 500 and agencies. The Account Manager, Agency, will drive growth by renewing and expanding relationships across 40–60 accounts, partnering with agency executives, and ensuring measurable ROI for clients....
Profound
New York, NY1 day ago - ...Accenture is seeking a Mid-Market Sales Executive for US companies to drive AWS-focused growth within the Mid-Market Direct segment. You will close opportunities originated by mid-market teams and engage CIOs/CDOs, CTOs, and VPs to match clients with pre-defined AABG offerings...
Accenture PLC
New York, NY1 day ago - ...are ambitious AM’s who can manage a more strategic sales cycle while being an advisor to... ...”, executive business reviews, contract renewal, etc.You will field customer requests and... ...customer adoption, retention, and revenue growth.Consult with clients to understand their...Contract workWork at officeRemote work3 days per week
Rippling
New York, NY4 days ago $122.7k - $187.8k
...need it most and offers huge growth opportunities for you! Our Cloud... ...sales role; you will be a strategic guide, helping clients navigate... ..., alliances/partners, marketing) and represent the company as... ...and achieve rapid growthin the mid-market customer segment.Deliverand...Contract workWork experience placementLive inWork at officeLocal areaRemote workFlexible hoursAccenture
New York, NY4 days ago- ...you will spearhead Accenture Security's growth strategy for Midmarket clients, with USA... ...end sales process for high-value, complex Mid-Market clients, from needs analysis through... ...suite and senior stakeholders to uncover strategic security needs and influence buying decisions...Contract workWork experience placementWork at officeLocal areaWorldwide
Accenture
New York, NY3 days ago - ...Sigma Computing is seeking a Strategic Commercial Account Executive to drive mid-market deals in the New York area. This role requires opening doors at the highest levels, navigating complex organizations, and closing transformative data-driven sales. You'll own a named...Work at office
Urban Ridge Supplies
New York, NY1 day ago $240k
...point. We have strong product-market fit and world-class investor support... ...high, and the opportunity for growth — personal, professional, and... ...started. Role Overview As a Mid Market Account Executive at... ...contracting, onboarding, growing, and renewals. Achieve and exceed revenue...Speedrun Talent Network
New York, NY14 hours ago- ...Location: Netherlands The Account Executive, Mid-Market (P50) is a senior, quota-carrying sales role responsible for driving strategic revenue growth across a defined book of mid-market accounts in the Benelux region. Operating as a \"quarterback,\" the AE owns the entire...Local area
Atlassian
New York, NY1 day ago $100k - $125k
...We’re partnering with a high-growth B2B software company transforming... ...established strong product-market fit, the business is entering... ...increasing demand across the mid-market segment. They are looking... ...to customer requirements and strategic priorities. Partner closely...Impax Recruitment
New York, NY2 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Strategic CSM, Mid-Market Growth & Renewals. Be the first to apply!
Related searches
- insurance customer service manager New York, NY
- director customer operations New York, NY
- customer service office manager New York, NY
- csm New York, NY
- customer service support manager New York, NY
- entry level customer service manager New York, NY
- customer solutions manager New York, NY
- customer service executive New York, NY
- senior customer service manager New York, NY
- customer business manager New York, NY