Business Analyst II, International Patient Services

Business Analyst II

Mass General Brigham International Patient Services represents the systemwide platform to provide cutting-edge clinical care to patients from around the world. This business combines a broad existing set of capabilities from the academic medical centers and specialty hospitals within the MGB system with a significant investment program to take the business to the next level.

The Business Analyst II: Reports to the Director, Business Analytics and is primarily responsible for analyzing international patient data, creating reports and analyses that answer business questions for internal stakeholders. Translates complex healthcare data into clear visualizations that reveal trends, and communicates these insights internally to inform growth strategies and tactics. Owns execution of ad-hoc data requests. Supports with international patient data architecture, hygiene, maintenance, and enhancements. Serves as subject-matter expert on internal database systems.

Principal Duties and Responsibilities As a key member of the Finance and Business Operations team, the Business Analyst II will be exposed to a wide variety of unique business questions from internal stakeholders, and will analyze international patient data to generate evidence-backed answers to key business questions. Overall responsibilities and day-to-day duties:

• Develops high-quality client-facing presentations, condensing complex patient data trends into digestible, succinct slides
• Supports the creation, maintenance, and reporting of patient volume and financial dashboards
• Supports international patient data architecture including data hygiene, definitions, enhancements, crosswalks, workflows, and automations
• Owns execution of ad-hoc analysis including data requests, financial modeling, and more
• Connects patient data trends with overarching department strategy
• Quickly consumes internal patient data and external market data, understands implications for MGB International Patient services
• Collaborates and coordinates with cross-functional MGB internal stakeholders to contribute to, and in some cases, manage projects end-to-end through execution. Uses Artificial Intelligence tools to streamline data workflows, optimize reporting processes, increase efficiency, and automate repetitive tasks where appropriate

Qualifications

Education Bachelor's Degree Finance required or Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Experience Healthcare, financial, or business analysis experience 2-3 years required

Knowledge, Skills and Abilities - Proficiency in financial analysis tools and software. Strong analytical, problem-solving, and communication skills. Ability to collaborate effectively within a team environment. Familiarity with project management. Skilled in Excel, data visualization tools (e.g., Tableau, Power BI), and related systems. Strong attention to detail. Strong communication skills both written and oral.

Additional Job Details (if applicable)

Remote Type Hybrid

Work Location 399 Revolution Drive

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

Pay Range $63,648.00 - $90,750.40/Annual

Grade 6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.