Medical Support Assistant (Behavioral Health & Journey to Recovery)

Medical Support Assistant Behavioral Health

River People Health Center (RPHC) is seeking skilled and compassionate Behavioral Health Medical Support Assistant to provide trauma-informed front desk and administrative support for SRPMIC Community Members and other tribal members.

The Salt River Pima-Maricopa Indian Community (SRPMIC) is a sovereign tribe located in the metropolitan Phoenix area. Bounded by the cities of Scottsdale, Tempe, Mesa and Fountain Hills, the Community serves over 9,000 tribal members, and all people conduct business over approximately 96 square miles of residential, agricultural and commercial lands, as a full-service government entity.

Working at River People Health Center offers a unique opportunity to serve in a state-of-the-art facility that prioritizes patient-centered care. Working for Behavioral Health, you are the first point-of-contact for visitors and patients. This position will facilitate patient admission, assemble patient records, and perform tasks regarding patient admission. This position may reinvolve customer service with members of the public or visitors.

This position will also assist with coordination appointments and referrals with medical specialists and may arrange transportation for clients. Providing trauma informed administrative support is an essential function, maintaining awareness of medically emergent situations is required.

We believe that by caring for our staff and honoring our values, we provide the best possible healing environment for the Community. We seek a team member who embodies:

• Make a direct impact on patient experience, safety, and healthcare quality.
• Serve in a mission-driven Department committed to community well-being.
• Being part of a collaborative and culturally grounded team environment.
• Familiarity with medical office standards, processes and procedures

High school diploma or GED required; 2-year technical, vocational or college degree preferred.

Current CPR certification preferred.

Competitive salary and a comprehensive employee benefit program

• 15 paid holidays plus paid birthday leave
• Paid Annual Leave AND Sick Leave
• 401(k) retirement plan with 5% Employer contribution, plus additional contribution match up to 3%
• Rich Health Benefit plans, including medical, dental, vision, life and disability insurance.
• Wellness Program Earn credits toward cash or paid time off.

Complete the online application no later than 7/16/2026. No applications will be accepted after the deadline.

May be required to work outside normal work hours including nights, weekends and holidays. Employees in, and applicants applying for, jobs providing direct services to children are subject to the "Community Code of Ordinances", Chapter 11, "Minors", Article X. "Investigation of Persons Working With Children". New hires in clinical roles must present valid BLS certification (Healthcare Provider BLS for clinicians) prior to the first day of patient care. Ensures all patient information is kept confidential and complies with Health Insurance Portability and Accountability Act (HIPAA) regulations and SRPMIC HHS policies and procedures

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check.

SRPMIC is an Equal Opportunity/Affirmative Action Employer. Preference will be given to a qualified Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate. In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission), 3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission). Documents may be submitted by one of the following methods: 1) attach to application 2) fax View phone number on click.appcast.io 3) mail or hand deliver to Human Resources. Documentation must be received by position closing date.