Store - Optometric Technician

Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world‑class vision care products. The store offers a selection of trusted brands and fashionable frames at great value. General Function The Optometric Technician at Target Optical creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receive the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service. Major Duties and Responsibilities Greets guests promptly and shows urgency in providing service. Determines the reason for the guest's visit, explaining in‑store shopping and required paperwork, tests, products, and services to guests and in doctors’ offices. Reviews prescriptions and patient information carefully; identifies special needs and consults with opticians, doctors, or retail management when necessary. Shows patience and courtesy toward indecisive or difficult guests and patients. Works accurately and thoroughly despite time pressure and guest volume; resolves unsatisfied guests quickly. Demonstrates knowledge of appointment scheduling procedures and computer operation. Handles and files all patient records in an organized and efficient manner. Places contact lens orders, processes shipments, and properly submits invoices for payment. Operates the POS system accurately, collecting proper payment when required. Maintains the appearance of the store and keeps displays clean, attractive, and organized. Reports potential safety opportunities to management. Demonstrates safe work practices; complies with all safety and regulatory requirements, ensuring supplies and chemicals are stored and used appropriately. Performs all pre‑examination testing accurately and attentively; explains measurements and answers patient questions. Provides coaching and guidance to patients on care and handling of contact lenses, utilizing clinical and product knowledge. Maintains and disinfects contact lens inventory; provides clinical support to the optometrist as needed. Basic Qualifications Minimum of one year of strong guest‑service skills (internal or external). High school graduate, GED, or equivalent experience. Strong communicator and listener to guests and associates. Strong basic math skills (addition, subtraction, multiplication, division). Strong interpersonal skills (friendly, caring, patient). Sales skills. Knowledge of store merchandise. Familiarity with cash register, computers, and calculators. Preferred Qualifications Previous experience in guest service, retail, or optical. Pay Range $26.88 per hour (range may vary based on factors such as geography, experience, and qualifications). Benefits Health care, retirement savings, paid time off/vacation, and various employee discounts. Equal Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law. Native Americans in the U.S. receive preference in accordance with Tribal Law. #J-18808-Ljbffr