Front Office Manager

Job Description

Job Description

Are You the Person Who Brings the Energy to Every Room? We’re Looking for You!

Do you love meeting new people, keeping things organized, and being the person everyone can count on? Are you naturally bubbly, proactive, and always looking for ways to help? If so, you might be the perfect addition to the Reynolds EmpowerHome Team!

We’re looking for an enthusiastic, self-driven Front Office Manager to be the welcoming face of our Chantilly office and help keep our team running smoothly. This role is about so much more than answering phones and managing a front desk. We need someone who takes pride in creating a positive office environment, enjoys helping others, and sees what needs to be done before anyone has to ask.

Our ideal candidate is a natural people person who brings positive energy to the office, loves staying busy, and is always willing to roll up their sleeves and jump in wherever help is needed!

Why You’ll Love Being Part of Our Team

• Be the Heart of the Office: Create a warm, welcoming atmosphere for our agents, clients, visitors, and teammates.

• Make an Impact Every Day: Play an important role in keeping our office organized, efficient, and running like a well-oiled machine.

• Work with an Amazing Team: Join a collaborative, energetic, and growth-minded real estate team.

• Keep Growing: Develop your skills, take ownership of your role, and discover opportunities to grow professionally.

• Never Have a Dull Day: Enjoy a variety of responsibilities where your initiative, creativity, and willingness to help truly matter.

Schedule & Location

• Location: Chantilly, VA

• Schedule: Monday–Friday, 9:00 AM–5:00 PM

Compensation:

$19 per hour, with opportunities for growth based on performance.

Responsibilities:

What You’ll Be Doing

As our Front Office Manager, you’ll help create an exceptional experience for everyone who walks through our doors while keeping daily office operations on track.

• Greet clients, guests, agents, and team members with a friendly smile and positive attitude.
• Manage the front desk, incoming calls, emails, and general inquiries.
• Order Miss Utility for sign installations 
• Keep the office organized, welcoming, clean, and professional.
• Coordinate meetings, appointments, and office activities.
• Monitor office supplies and equipment and make sure we have what we need to keep things running smoothly.
• Keeping kitchen and common area clean
• Overseeing Field Services Errand List 
• Help with office potlucks, ordering food and supplies
• Helping with client event preparation 
• Provide support for team meeting preparation 
• Running errands to install lockboxes, drop of materials, pick up supplies for team meetings
• Creating buyer and listing folders for agents
• Help with Raving Fan client packing
• Send out client surveys 
• Provide administrative and operational support to our agents and leadership team.
• Look for ways to improve office organization, efficiency, and the overall team experience.
• Jump in to assist with projects, events, and other office needs as they arise.
• Take initiative! Identify what needs attention and find ways to help without waiting to be asked.
• Be a dependable, positive presence who helps keep the office moving forward every day.

Qualifications:

Who We’re Looking For

We can teach systems and processes, but we’re looking for someone who naturally brings the right energy and attitude to the role!

You might be our perfect fit if you are:

• Bubbly and outgoing: You love interacting with people and making everyone feel welcome.
• Self-motivated: You see what needs to be done and take action without needing constant direction.
• A natural problem-solver: You take initiative, think ahead, and find solutions.
• Organized and detail-oriented: You enjoy creating order and keeping things running smoothly.
• A team player: You’re always willing to lend a hand and support others, even when something falls outside your usual routine.
• Dependable and responsible: You take ownership of your work and follow through on commitments.
• Positive and adaptable: You thrive in a busy environment where priorities can change throughout the day.
• Comfortable working independently: You can manage your responsibilities while knowing when to communicate and ask questions.

Previous office management, reception, or customer service experience is helpful. Most importantly, we want someone with a great attitude, a strong work ethic, and a genuine desire to help our team succeed.

About Company

How Success Is Measured

• Consistent completion of required weekly and biweekly seller calls.

• Client communication returned within 4 business hours.

• Listings launched on time with complete, accurate documentation and marketing.

• Timely collection and communication of showing feedback.

• Proactive identification and escalation of listings requiring attention.

• Accurate CRM records and consistent process compliance.

• High seller satisfaction and strong agent partnerships.

• Improved signed-to-sold conversion through proactive listing management.

Apply now and join a team built to help real estate agents grow faster and earn more.