Head of Design

Head Of Design

Fullscript has scaled into a platform that powers every part of care, and our Design organization has grown right alongside it. Our teams are doing strong work across the platform. Now we're looking for a Head Of Design to take the next step: to shape that work into one cohesive, category-defining experience and build the Design function that carries Fullscript through its next phase of growth.

This is a rare amount of canvas. You'll define how design works at Fullscript, including the operating system, the standards, and the strategy that span every product line, and you'll own the end-to-end experience our practitioners and patients move through. Fullscript wins through an integrated platform experience, not a collection of individual products, and you'll be the person who makes that experience feel like one thing.

This is a leadership role, and the bulk of your impact comes from building scalability into the organization rather than owning day-to-day production. But we're a company of builders, and we want a leader who stays close to the work. The best person for this role sets the quality bar, critiques sharply, and is just as happy to drop into an artboard and solve a problem that cuts across projects when that's what moves things forward. You'll operate as a peer within our product leadership group and act as a strategic thought partner to the people running it, someone who can sit at the table with the CPO and CEO and tell us we're wrong.

What You'll Do

• Set the roadmap for scaling Design.
• Build the design operating system.
• Raise the bar and grow the craft.
• Own the cross-product experience.
• Lead the craft and the people.
• Sit at the table.

What You Bring

• Experience designing and scaling Design organizations, with strong opinions on design operations, ways of working, AI-enabled design workflows, design systems and what a future-state design org looks like.
• Multi-product leadership across large platform ecosystems and complex user journeys, including owning the "edges" and intersections where products meet.
• Real influence and executive presence, with the ability to challenge senior leaders, advocate for the user, and operate as a strategic thought partner at the leadership level.
• An AI-forward mindset and a track record of operating at scale.

Why Fullscript

Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.

What To Know Before You Apply

We're grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. Due to the high volume of applications, we're not able to respond to phone or email inquiries about application status. If there's a match, our team will reach out directly.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at View email address on click.appcast.io.

All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.

We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.