HVAC Sales/Service Technician

Job Description

Job Description

Description:

Essential Duties and Responsibilities: Employee will perform the following job duties. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Diagnose and repair HVAC systems thru proper troubleshooting and industry better practices.

• Bolster the customer experience through superior communication focused on customer retention and satisfaction.
• Work collaboratively with team members, onsite and internal, to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems, and technology available within the market and the business

Qualifications & Personal Attributes:

• 2 + years of HVAC service / maintenance experience Universal EPA Certification
• 06A Electrical license or Logged hours on trainee card
• Proficient at troubleshooting, repairing, and performing maintenance for wide range of residential equipment
• Good understanding of all HVAC low voltage systems & ability to acquire 06A license
• Ability to read and interpret wiring diagrams and blueprints
• Experience making repair and replace decisions
• Residential installation experience desired
• Advanced customer service skills
• Demonstrate a willingness to accept responsibility and leadership roles
• Knowledge of air balancing principles and techniques
• Knowledge of and ability to follow city and county installation codes
• Exceptional safety knowledge of tools and surroundings
• Willingness to invest time in training and classes
• Excellent interpersonal communication skills.
• Able to work both independently and as part of a team.
• Certificate of completion from an HVAC Technical School
• NATE Certified