IT Asset Manager

## IT Asset ManagerApplylocations: Seattle, WAtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 31, 2026 (30+ days left to apply)job requisition id: R0016291**Essential Duties and Responsibilities:****Lifecycle Asset Management*** Create/maintain authoritative records in CMDB/asset tools (ownership, location, status, config, warranty, costs).* Execute MACD: additions, migrations, swaps, RMAs, and decommissions; coordinate on‐site remote hands.* Validate demand, place orders (per client process), and track shipment → delivery → acceptance.* Manage spares/VMI programs; define min/max, reorder points, and placement strategy.**Stakeholder & Vendor Coordination*** Act as the initial point of contact for vendor queries on shipments, access, and documentation.* Schedule remote‐hands, ERAD/ITAD pickups, and de‐installs; verify certificates of destruction/recycling where required.* Partner with SCM/Planning to onboard new SKUs/BOMs and maintain catalogs; collaborate with DC Ops/NetEng on capacity plans.* Run vendor QBRs and track SLAs/OLAs.**Data Integrity & Controls*** Reconcile portals, DCIM, and asset tools; investigate root causes for deltas; correct at source.* Perform cycle counts and audits; maintain evidence for SOX/ISO/client controls.* Build dashboards and weekly reports (stock levels, shrinkage, aging RMA, lead times, site health).**Process Improvement & Automation*** Document SOPs/runbooks; remove waste using Lean/5S; pilot barcoding/scan workflows and integrations (e.g., ITSMCMDBDCIM).* Drive standardization across regions; contribute to tooling requirements and UAT.**Key Deliverables & KPIs (by Grade)**Targets are representative; actual goals vary by client/site. Emphasis on trend, SLA adherence, quality, safety, and compliance.**Grade 1 — Associate*** **Data accuracy ≥ 98.5%** for assigned records (fields complete, correct, current).* Close **95%** of standard tasks within SLA (receipts, moves, updates, label/barcode).* Complete **weekly cycle counts** for assigned locations; variance **≤ 2.0%**.* Zero avoidable safety or chain‐of‐custody incidents.**Grade 2 — Specialist*** **Data accuracy ≥ 99.0%**; shrinkage **≤ 0.25%** for owned zone/site.* **RMA cycle time ≤ 15 business days** average from initiation to closure.* Maintain **spares stockout rate ≤ 2%** with documented min/max and replenishment triggers.* Deliver **1–2 process improvements/quarter** with measured cycle‐time or accuracy gains (≥ 5%).**Grade 3 — Senior*** **Data accuracy ≥ 99.3%**; audit results **no major findings**; corrective actions closed **≤ 30 days**.* Lead quarterly physical audit/cycle‐count program with overall variance **≤ 0.5%**.* Reduce provisioning/acceptance lead time by **≥ 10%** vs. baseline; CSAT from partners **≥ 4.6/5**.* Own a project milestone (e.g., regional decomm, SKU refresh, DC migration) **on time/on budget**.**Grade 4 — Lead/Manager*** **Data accuracy ≥ 99.7%** region‐wide; shrinkage **≤ 0.10%**; stockout **≤ 1%**.* Achieve **≥ 15%** YoY improvement in a key KPI (lead time, RMA aging, pick accuracy, or reconciliation delta).* Publish monthly operations review; maintain vendor SLA compliance **≥ 98%**; realization of **cost savings ≥ 5%** through optimization.* Implement standardized SOPs/tooling across sites; measure adoption **≥ 95%**.**Education and/or Work Experience Requirements:****Minimum****: Bachelor’s degree in Supply Chain, Information Systems, Engineering, or comparable experience.*** **Grade 1****: 0–1 years in asset/logistics/DC operations; internship/co‐op acceptable.*** **Grade 2****: 1–3 years asset management or DC logistics; independent ownership of a site/zone.*** **Grade 3****: 3–5 years; audit/project experience; cross‐functional leadership; vendor coordination.*** **Grade 4****: 5+ years; regional ownership; vendor governance and KPI/financial accountability.*** **Preferred Certifications****: ITIL Foundation, CompTIA Server+/Network+, Lean Six Sigma (Yellow/Green), CSCA/CSCP, DC/colocation safety.****Knowledge, Skills & Abilities:****Knowledge*** IT Asset Management (ITAM) and Configuration Management (CMDB) fundamentals; relationships among CIs for servers, network, storage, optics, and circuits.* Data center/colo practices (receiving, staging, racking, cabling basics, remote‐hands coordination) and DCIM concepts.* Supply chain/logistics basics (INCOTERMS, export docs, customs considerations), spares/VMI management, and RMA workflows.* Controls/compliance (SOX, ISO 27001/19770 concepts), data privacy, and NIST 800‐88‐aligned media handling per client policy.**Skills*** High‐precision data entry and reconciliation; proficiency with spreadsheets (lookups, pivots) and dashboarding.* Use of asset tools (e.g., ServiceNow/CMDB, Oomnitza, Asset Panda), DCIM/portal systems, and barcode scanners.* Vendor communications and coordination across time zones; ticket/queue management.* Root‐cause analysis and documentation of SOPs/runbooks.**Abilities*** Prioritize multiple workstreams; meet deadlines amid changing demands.* Communicate clearly with technical and non‐technical stakeholders; influence decisions with data.* Maintain meticulous chain of custody and safety/ESD practices.**Tools & Systems*** **ITSM/CMDB**: ServiceNow, Jira/Insight.* **DCIM/Portals**: Device42, NetBox, vendor portals, colo site portals.* **Logistics**: ERP (SAP/Oracle), carrier portals, RMA portals, Zebra/RFID scanners.* **Reporting**: Google Sheets/Excel (pivots/XLOOKUP), basic SQL/BI.**Career Path & Progression*** **Asset Management Track (Grade 1 → 4)** with increasing ownership of data quality, operations, audits, vendors, and strategy.* Lateral/next steps may include **Data Center Operations, Supply Chain/Planning, Network Deployment, Tooling/Automation (CMDB/DCIM), or People Leadership**.**Physical Requirements:*** On‐site presence aligned to shift and change windows; occasional after‐hours/weekends for migrations or audits.* Ability to lift/push/pull **up to 50 lb (23 kg)** safely; frequent standing/walking; occasional ladder/mezzanine work; operation of carts/pallet jacks as permitted.* Frequent wrist/hand motions for scanning/data entry; computer use throughout the shift.* Work across warehouse/DC and office environments; tolerate variable noise/temperature within safety limits; adhere to ESD controls.* Travel between local sites and occasional regional travel as needed.**Salary Range**$98,560.00 - $134,400.00 USD (Salary)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.***Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through UHC* Nationwide Vision provided by UHC* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program provided by Goomi Group* Employee Assistance Program* Wellness Days 401k Plan* Basic and Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law #J-18808-Ljbffr