Mitigation Production Technician

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Mitigation Technician
SERVPRO | Full-Time
Location: Pewaukee, WI
Schedule: Rotating on-call availability required, including nights, weekends, and extended hours during emergencies

POSITION SUMMARY
SERVPRO is seeking a dependable and hardworking Mitigation Technician to join our restoration team out of our Pewaukee, WI office. This position responds to fire, water, mold, and storm damage emergencies at residential and commercial properties. The ideal candidate is motivated, customer-focused, and able to work in fast-paced environments while maintaining high-quality service standards.

KEY RESPONSIBILITIES
- Respond to emergency mitigation and restoration service calls
- Perform water extraction, demolition, drying, and cleanup services
- Set up and monitor drying equipment including air movers and dehumidifiers
- Assist with mold remediation and biohazard cleanup as directed and when trained
- Communicate professionally with customers, crew chiefs, and managers
- Always keep assigned vehicles, equipment, and jobsites clean and organized
- Follow SERVPRO production guidelines and safety procedures
- Work standard hours (8am-4pm) Mon-Fri.

QUALIFICATIONS
- High school diploma or GED preferred
- Valid driver's license with clean driving record
- Shows strong initiative and a solid work ethic, with a positive, team-oriented attitude
- Learns quickly and efficiently completes tasks assigned by the crew chief or manager
- 1-2 years experience in restoration, construction, or cleaning services preferred but not required
- Must pass a pre-employment background check and drug screen

PREFERRED CERTIFICATIONS
- IICRC Water Restoration Technician (WRT)
- Applied Structural Drying (ASD)
- Mold Remediation Certification
- OSHA Safety Training

BENEFITS
- Competitive hourly pay
- Overtime and on-call earning opportunities
- Health, dental, and vision insurance
- 401(k) retirement plan with company match up to 6%
- Paid time off and holidays
- Company uniforms provided
- Ongoing training and certification opportunities
- Career advancement potential

PHYSICAL REQUIREMENTS
- Frequent standing, bending, kneeling, and lifting 50+ pounds
- Ability to work in confined spaces, at heights, and in environments affected by smoke, water, mold, or debris
- Ability to wear respiratory protection (fit test required)