Mortgage Loan Officer

Overview First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $8+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations. Location: Bloomingdale, IL Role: Senior Mortgage Loan Officer Responsibilities Originates residential mortgage loans by interviewing applicants, taking loan applications, performing preliminary underwriting reviews, and submitting complete loan packages to processing and underwriting for approval. Conducts comprehensive consultations with prospective and existing customers to assess financial circumstances, homeownership goals, borrowing needs, income, assets, liabilities, and credit history to identify appropriate lending solutions. Recommend mortgage products and lending strategies that align with customer objectives and provide guidance throughout the mortgage application, underwriting, and closing process. Maintain and expand an established book of business by leveraging existing customer relationships, referral partnerships, and professional networks to drive mortgage production and growth. Develop and strengthen relationships with referral sources, including real estate professionals, builders, attorneys, financial advisors, and other partners to generate new business opportunities. Develop and execute a business development strategy for an assigned territory to acquire new customers, deepen relationships, expand referral partnerships, and achieve sales goals. Serve as a trusted resource and subject matter expert by providing guidance related to mortgage products, underwriting requirements, industry best practices, and complex lending scenarios. Mentor, coach, train, and support Mortgage Loan Officers and other lending professionals by sharing knowledge, best practices, sales strategies, and lending expertise to support individual and team success. Maintain an active pipeline of mortgage opportunities by documenting customer interactions, monitoring loan progress, obtaining required documentation, and ensuring timely follow-up throughout the lending process. Collaborate with internal partners to deliver a seamless customer experience and identify opportunities to expand relationships through referrals to other bank products and services. Represent First American Bank through networking events, community involvement, industry associations, and other business development activities to strengthen the bank's presence in the market. Perform sales-related activities primarily outside of bank locations, including customer meetings, networking events, referral partner visits, and community outreach initiatives. 80% or more of work time spent outside bank locations conducting business development, networking, customer meetings, and sales activities. Conduct and complete additional assignments or projects as designated by management. Qualifications High School Diploma or equivalent required. Must be capable of taking loan applications and closing loans. May be required to register and maintain registration with the Nationwide Mortgage Licensing System & Registry (NMLS). Minimum of five years of mortgage loan origination experience, including ability to develop referral relationships, generate new business, and manage a residential mortgage pipeline. Minimum of three years of experience mentoring, coaching, training, or developing Mortgage Loan Officers or other lending professionals. Advanced knowledge of residential mortgage products, pricing, underwriting guidelines, and the mortgage loan process from application to closing. Experience analyzing complex borrower financial information, credit profiles, income documentation, and assets to determine appropriate lending solutions and loan eligibility. Thorough understanding of applicable federal and state mortgage lending regulations (TILA, RESPA, HMDA, ECOA, and Fair Lending). Ability to mentor and support less experienced Mortgage Loan Officers, sharing best practices related to business development, CRM, product knowledge, and loan origination. Ability to work independently, manage multiple priorities, maintain a high-volume pipeline, and contribute to the development of Mortgage Loan Officer talent. Ability to educate borrowers on mortgage products, loan requirements, and documentation needed for the mortgage process. Strong verbal and written communication skills; ability to interact effectively with borrowers, real estate professionals, builders, attorneys, title companies, and internal partners. Proficiency with Microsoft 365 applications (Word, Excel, Outlook, Teams) and managing loan documents and reports. Experience using Mortgage Loan Origination Systems (LOS); MortgageBot experience preferred but not required. Basic understanding of AI and willingness to adopt approved AI-enabled tools to enhance efficiency, with adherence to policies and guidelines. Ability to learn new systems, technologies, and workflows and adapt to changes. This position requires extensive travel, with approximately 80% of time away from bank locations for referrals, meetings, and business development. Travel is primarily local; occasional overnight or out-of-state travel may be required. Typical schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; additional hours may be required. Punctuality is essential to maintain customer service standards. #J-18808-Ljbffr