Media Content Editor

USPS OU CONTRACT

MEDIA CONTENT EDITOR

FUNCTIONAL PURPOSE :

• Coordinates the preparation and publication of information, instructions, and procedures.
• Collaborates with subject matter experts to research, write, and edit content for a broad array of communications, training resources, and web content for internal and external use.

DUTIES AND RESPONSIBILITIES :

• Works with internal stakeholders to develop instructional manuals, materials, handbooks, and systems documentation, web content, other written materials, and business information, incorporating the principles of Plain Language, utilizing client-approved style guidelines for use by both internal and external users.
• Guides resource requirements for the development of written materials.
• Reviews and revises instructional manuals, handbooks, system documentation, web content, and business information.
• Provides information and assistance in writing manuals, handbooks, web content, and other forms of publications.
• Supports project teams and other communication strategies with writing and revising information.
• Maintains all content to keep current with frequent changes to policies or procedures.
• Monitors the status of writing projects and initiates follow-up actions to ensure timely preparation of documentation.
• Research to facilitate the publication of communications, training resources, and web content. Including interviews, surveys, and web trend reports to analyze and organize information.
• Assists in conducting surveys to determine and document user requirements for developing materials and analyzing web trend reports to identify improvements.
• Develops and maintains web page content by collaborating with stakeholders to identify and evaluate improvement options.