Shift Lead

Job Description

Job Description

Start Your Leadership Journey with a Brand That Rocks!

At  Jimmy John’s , we’re all about speed, quality, and passion. We’re seeking an experienced and motivated  Manager to lead our crew, deliver exceptional guest experiences, and uphold the Jimmy John’s standard of “Freaky Fast” excellence. If you’re a hands-on leader who thrives in a fast-paced environment, loves building strong teams, and takes pride in running a clean, high-performing restaurant — this is your opportunity to shine.

What You’ll Do

• Lead all daily restaurant operations and ensure compliance with Jimmy John’s standards
• Recruit, hire, train, and schedule a high-performing team
• Manage food safety, inventory, and cost of goods (COGS)
• Oversee cash handling, reporting, and labor management
• Deliver outstanding customer service and uphold brand excellence
• Motivate, coach, and develop team members for career growth
• Maintain a clean, organized, and positive work environment
• Set the tone for fun, fast, and professional service every day

What We’re Looking For

• 18+ years of age with a  valid driver’s license and  clean driving record
• Jimmy John’s Manager Certification and  ServSafe Manager Certification (or ability to obtain)
• Leadership experience in  restaurant management or fast casual dining preferred
• Strong communication, problem-solving, and organizational skills
• Proficiency in  Microsoft Word, Excel, Outlook , and  Adobe Acrobat
• Ability to work in a  fast-paced, high-volume environment

Physical Requirements

• Ability to lift 30–40 lbs regularly throughout the shift
• Ability to  stand, bend, reach, and scoop for extended periods
• Comfortable working in  walk-in coolers/freezers (temperatures 40&degree;F to -10&degree;F)

Why Join Jimmy John’s?

We’re not your average sandwich shop — we’re a  fast, fun, and people-first brand that believes in growth, integrity, and doing things the right way.

We Offer:

• Competitive pay
• Career advancement and leadership opportunities
• Paid hands-on training and certification programs
• A supportive, high-energy team culture
• Employee discounts on all menu items

Training Introduction

At Jimmy John’s, we use a  blended training approach to build the knowledge and skills you need to be successful in your role. Our Managers and in-store trainers — called  Brand Ambassadors — provide  hip-to-hip, hands-on training to show you exactly how to perform each task in our stores. We also use  FAST TRACK , our Learning Management System (LMS), which delivers e-learning courses, job aids, and other operational tools to support your growth on your pathway to becoming a  JJ ROCKSTAR . By combining  hands-on learning with  digital instruction , we’ll get you ready to rock your  first 30 days at Jimmy John’s!

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!