Senior Manager: Power Platform & AI for Contact Center
EY
EY’s Studio+ Microsoft US practice seeks a Senior Manager – Contact Center Solution Architect and GTM Leader to join our Microsoft AI Business Solutions team. You will lead architecture for Dynamics 365 Contact Center/Customer Service, drive omnichannel strategies, and guide client engagements across advisory, design, and deployment phases. You will mentor delivery teams, shape platform maturity, and contribute to practice growth while embedding Responsible AI and governance. #J-18808-Ljbffr EY
Vacancy posted 1 day ago
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