Rental Service Technician

Job Description

Job Description

Protecting the World’s Water. 

Since 1969, Aqua-Aerobic Systems, Inc. has led the water and wastewater treatment industry by providing advanced solutions in aeration and mixing, biological processes, cloth media filtration, membranes, PFAS solutions, disinfection and process control. As an applied engineering company serving both municipal and industrial customers, we work collaboratively with consulting engineers, owners, plant managers and operators to design and manufacture the best treatment solution with the lowest lifecycle cost. Our “Customer for Life” philosophy ensures that every customer will receive unparalleled service before, during and after the installation of Aqua-Aerobic products. Protecting the World’s Water. It’s our mission - powered by People and driven by Innovation.

The Rental Service Technician will keep the rental fleet maintained, green tagged and ready to ship, and respond to expedited customer site requests. The position will perform scheduled maintenance, repair and refurbishment on cloth media disk filters, AquaJet floating aerators, OxyMix pure oxygen aerators, aspirating aerators, AquaPRS units and Nereda AGS   units, and perform installation, startup and field service on deployed units.

This position will be onsite at Aqua-Aerobic Systems, Inc. in Loves Park, IL.

Essential Duties and Responsibilities

• Perform scheduled maintenance on rental fleet equipment, including motors, bearings, seals, drive chains, blowers, pumps, floats, cloth media, backwash and solids handling components, hoses, fittings and control panels, at the interval established for each unit family.
• Troubleshoot and repair mechanical and electrical faults to the component level, and record the root cause so recurring failures can be identified across the fleet.
• Clean, inspect and document the condition of every unit returned from rent, identify damage and wear, estimate repair hours and parts, and return the unit to available condition with minimum downtime.
• Green tag units for shipment. No unit is tagged until it has been run, tested and verified against the readiness checklist for its family by the technician signing the tag.
• Complete the readiness checklist, including function testing under load where possible, and verification of rotation, amp draw, fluid levels, torque, guarding, nameplates and safety labeling, with photographs and a condition record at time of tag.
• Prepare units for shipment, confirming accessories, cables, anchors, hoses, spare parts and manuals are complete, and support crating, blocking and rigging.
• Maintain maintenance history, run hours, condition and green tag status for every unit so the fleet record is accurate without physical verification.
• Respond to expedited customer site requests on short notice when a rented unit is down or a customer has an emergency requirement, confirming site conditions before travel and bringing the required parts and tools.
• On an as needed basis, install, connect, commission and start up rental units at customer sites with the site contractor, and instruct plant operators on operation and daily checks.
• On an as needed basis, perform maintenance and repairs on deployed units in the field, and support demobilization at the end of a rental.
• Submit a written field service report for every trip covering findings, work performed, parts used and hours, notify the Rental Fleet Manager the same day of any condition affecting billing or the scheduled return date, and escalate problems that cannot be resolved on site.
• Coordinate repair parts, consumables and long-lead components with Purchasing and the parts room, including stock needed for recurring repairs.
• Maintain required safety training and comply with all plant and site safety requirements, including confined space entry, lockout/tagout and fall protection.
• Travel (20 to 30 percent), including short-notice trips and occasional overnight and weekend work.
• Other duties as assigned.

Work Environment

Shop and yard working conditions in Loves Park with exposure to noise, dust, heat and cold, plus travel to operating wastewater treatment plants and active construction sites. Regular contact with wastewater, treatment chemicals and process residuals, requiring personal protective equipment, hygiene practices and vaccinations. Work near open tankage, rotating equipment, elevated walkways and lifting operations. Frequent standing, bending, kneeling, climbing of stairs and ladders, and work from lifts and scaffolding. Requires lifting up to 50 pounds regularly and up to 75 pounds occasionally with assistance.

Minimum Qualifications

• High school diploma or equivalent plus a technical certificate, trade school program, military technical training or equivalent hands-on experience, and a minimum of 3 years maintaining or repairing industrial rotating equipment such as motors, pumps, blowers and gear reducers, or any equivalent combination of training and experience.
• Ability to work overtime and on-call rotation as the fleet and field schedule require.
• Valid driver’s license required to travel to customer site locations.
• Able to read and work from mechanical drawings, electrical schematics and operation and maintenance manuals.
• Capable of basic electrical troubleshooting on 480 volt three-phase equipment and motor control circuits using a multimeter and clamp meter.
• Competent with hand tools, power tools, precision measuring tools and shop equipment, and able to work to torque and alignment specifications.
• Must be proficient with Microsoft Office software to complete maintenance and field service records that stand without follow-up.
• Must be highly skilled in written and verbal communication and collaboration.
• Welding, fabrication, forklift, overhead crane, aerial lift, rigging, OSHA 10 or 30, and PLC and variable frequency drive experience preferred.
• Water or wastewater treatment or equipment rental service experience preferred.

Salary Range: $29.08 to $36.00 per hour

Benefits Include:

Medical (prescription coverage included), Dental, Vision, Life Insurance, Short Term Disability, Long term Disability, Accidental Death and Dismemberment, Business Travel Insurance, Paid Parental Leave, Medical Flexible Spending, Dependent Care Flex Spending, Lifestyle Spending Account, EAP, 401k plus 3% match– both pretax and post, Profit sharing, Bonus, Summer Hours, Paid Christmas Shutdown, Paid Volunteer Hours, Vacation & Paid Leave for All Workers, Vacation Purchase Program, Tuition Reimbursement, Telecommuting up to 2 days a week, Flex work schedule, Identity Theft Protection