Administrative Specialist

Overview The Administrative Specialist serves as the primary receptionist for the Office of the Provost, providing exceptional customer service and creating a welcoming environment for faculty, staff, students, and visitors. This position performs a variety of administrative, secretarial, and office support functions for the Provost and the Academic Affairs team. Additional duties may be assigned as needed. Responsibilities Serve as the primary receptionist for the Office of the Provost, delivering exceptional customer service to faculty, staff, students, and visitors. Perform administrative, secretarial, and office support functions for the Provost and the Academic Affairs team. Manage office communications and scheduling. Prepare correspondence and maintain records. Assist with special projects and provide general administrative support. Undertake additional duties as assigned. Qualifications High school diploma or equivalent required; proficiency in Microsoft Office 365 (Word, Excel, Outlook) and related applications. Customer service skills and a commitment to ethical communication practices. Valid driver's license and safe driving history. Bachelor’s degree and work experience in an educational setting. Excellent customer service, interpersonal, and communication skills with the ability to interact professionally with faculty, staff, students, visitors, and external partners. Ability to prioritize tasks, manage multiple responsibilities, meet deadlines, and maintain accurate, confidential records while exercising sound judgment. Proficiency in Microsoft Office and other office technology, with the ability to quickly learn new software and systems. Ability to prepare accurate correspondence and reports, work independently with minimal supervision, and collaborate effectively as a member of the Academic Affairs team while building positive working relationships in a customer-focused environment. #J-18808-Ljbffr Lander University