Front Desk Agent

Builds a first impression for the guests by providing punctual, courteous and efficient handling of requests, which include check-in and checkout, handling cashier registers, and answering calls. SCHEDULE REQUIREMENTS: This position is nights and weekends. Part Time. Additional shifts may be requested as needed to support front desk operations. Reliable attendance and punctuality are required . Occasional holiday or event-based coverage may be requested/ required . ESSENTIAL DUTIES/RESPONSIBILITIES: Prioritize and organize work Work cohesively with co-workers as part of a team Work with minimal supervision Greet customers in a friendly and sincere manner Checking guests in and out in a professional manner Complete registration process working with a computer system Count money accurately and handle cash, cards, checks, vouchers vigilantly Transmit and receive messages using a telephone Provide satisfactory overall customer service Keep general areas indoor/outdoor clean and tidy Respond to guest inquiries in a timely , friendly and efficient manner Provide or obtain accurate information Other duties as assigned. JOB QUALIFICATIONS: Ability to communicate in the English language Must be able to lift at least 50 pounds Must be able to push/pull up to 100 pounds occasionally Must be able to stand for up to 8 hours Must be able to kneel, squat, bend, stoop and twist Adequately communicate with guests, management and co-workers #J-18808-Ljbffr Big Sandy Lodge & Resort