Customer Service Representative

$20 per hour

Express Employment Professionals Defunct

Job Full Description

Customer Service Representative | 7:00AM - 4:00PM | Monday - Friday | $20.00/hr

A local manufacturer of corrugated packaging materials, part of company which operates ten facilities across five states, has a need for a Customer Service Representative . This person will provide information to customers regarding product inquiries, services, and the status of orders and projects.

Qualifications - Customer Service Representative

Experience in customer service
Intermediate to advanced computer knowledge
Software skills in MS Excel, Outlook, and Word
Ability to calculate and apply basic mathematic concepts
Proven ability to work in a team environment
Strong interpersonal and communication skills

Responsibilities - Customer Service Representative

Answer customer inquiries concerning products, services, and order status
Obtain customer expectations and react effectively
Process incoming calls for freight pickup
Track scheduled freight deliveries
Interact with production and other business units regarding customer needs
Assist in determining the cause of customer complaints and implementing corrective action
Provide effective communication between company and customer
Maintain vendor managed inventory programs
Create, maintain and publish reports required internally and externally

About Express Employment Professionals

Serving over 400 client companies in Macon and Dewitt counties since 2005
Express was voted Best of Staffing in the Herald & Review Readers' Choice Awards
Applicants never pay a fee
Benefits available include: holiday pay, medical insurance, dental insurance, 401K
One application for multiple positions

Phone: View phone number on click.appcast.io

Our goal is to help as many people as possible find good jobs by helping as many clients as possible find good people.

#2238OS

Decatur, IL
2238
655 West Pershing Road
Decatur, IL 62526

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Vacancy posted 9 hours ago

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