Hotel Front Desk Agent
$17.24 - $19.16 per hourMarriott
Job Description
Job Description
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation:
$17.24 - $19.16 hourly
Responsibilities:- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Handle customer complaints as necessary
- Communicate with housekeeping to make sure guest rooms are ready
- Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Has experience answering telephone calls and troubleshooting stressful situations
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- High school diploma, GED, or equivalent
Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an on-site business center, fitness center, restaurant, coffee shop, and lounge.
We value our team and are committed to supporting their professional growth, well-being, and work-life balance. We offer a competitive benefits package that may include:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off, holidays, and sick leave
- Professional development and training opportunities
- Career advancement and internal growth opportunities
- Employee recognition and reward programs
- A collaborative, inclusive, and supportive work environment
Vacancy posted 17 days ago
Similar jobs that could be interesting for youBased on the Hotel Front Desk Agent in Baltimore, MD vacancy
$17.24 - $19.16 per hour
...We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure...SuggestedHourly payWork at officeRenaissance Baltimore Harborplace Hotel
Baltimore, MD4 days ago- ...Job Description Job Description HOTEL REVIVAL is hiring A Front Office Agent: Hotel Revival is a 107-key art-centric boutique hotel located in Baltimore... ...success in social impact. Job Overview: A Front Desk Agent is responsible for making our guests feel welcome...SuggestedFull timeLocal areaImmediate startAll shiftsShift work
6H Management LLC
Baltimore, MD17 days ago - ...Front Desk Agent At Kimpton Hotel Monaco Baltimore Inner Harbor, we put our guests on the fast track to luxury, comfort, and urban adventure. Our newly renovated, grand 202-room boutique hotel and The Morely resides in the historic B&O Railroad Headquarters, offering...SuggestedLocal areaWorldwideFlexible hoursShift workAfternoon shift
$17 - $18 per hour
...Front Desk Agent Hunt Valley, MD 21030 Overview Salary Range $17.00 - $18.00 Hourly Level Entry Position Type Part Time Education Level Not Specified Category Hospitality - Hotel Description Job Title: Guest Service Agent Company: Shamin Hotels Organizational...SuggestedBi-weekly payHourly payFull timeTemporary workPart timeShift work- ...Auditor We're Sonesta International Hotelsthe 8th largest hotel company in the U.S. (and growing fast). With a dynamic... ...operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently...SuggestedTemporary workSeasonal workWork at officeLocal areaShift workNight shiftWeekend workDay shiftAfternoon shift
- ...Job Title Assist guests with arrival and departure from hotel, while providing positive guests experiences. Essential Duties and... ...and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or...Temporary workLocal areaImmediate start
- ...Front Desk Agent Cleanliness and Friendliness! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. Areas of Excellence Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and...Contract workWork at officeImmediate startShift workNight shiftAfternoon shift
- ...Guest Services Agent The Marriott Owings Mills Metro Centre was awarded the AAA 4 Diamond Award in its first year of operation joining the ranks of below elite Baltimore 4 D hotels and one of only ten 4 D hotels in Maryland! A Guest Services Agent is responsible...Contract workLocal area
- ...satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent... ...initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations Greet all guests (internal and external)...Local areaShift work
- ...Front Desk Agent The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible... ...Effort Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing...Full timePart timeWork at officeLocal areaFlexible hoursShift work
- Sonesta International Hotels in Baltimore, MD is seeking a Night Auditor to balance hotel... ...-hour cycle and serve as a Guest Service Agent on overnight shifts. The role includes system... ...handle guest registrations, and maintain front desk operations with a focus on Sonesta...Part timeNight shift
$30k - $70k
...Hotel Reservationist Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as a Hotel Reservationist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and...Full timePart timeFlexible hours- ...SUMMARY The Central Reservations Agent serves as the voice of the hotel when guests first call to inquire about... ...that requests are blocked in PMS or front office system ~ Answering and... ...environmental systems. Must be able to sit at a desk for up to 6 hours a day. Walking and...Work at officeWork from homeRelocation packageFlexible hoursNight shiftWeekend work
$22.03 per hour
...and city landmarks are all within easy reach. The Role of the Front Desk Receptionist Handles all guest interactions with the highest... ...; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events...Hourly payTemporary workNight shift- ...Sonesta International Hotelsthe 8th largest hotel company in the U.S. (and growing fast).... ...role is all about The Guest Services Agent (GSA) is responsible for consistently delivering... ...performance objectives covering the front desk and is support for the Operations Manager...Temporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift
$16 - $17.5 per hour
...Front Desk Agent - Full Time Get To Know The Hotel at Arundel Preserve! The Hotel at Arundel Preserve is the premier independent hotel in the BWI Hanover market close to Columbia, Baltimore, Annapolis and Washington DC. As an upscale property with two unique full-service...Hourly payDaily paidFull timeLocal areaShift work- ...Front Desk Clerk The main functions of the Front Desk Agent is directly responsible for the prompt, efficient, and courteous check in and check out of guests.... ...she is also responsible for safeguarding both the hotel's guests and its assets by following all established...Bank staffWork at officeImmediate startShift work
- ...AAA 4 Diamond Award in its first year of operation joining the ranks of below elite Baltimore 4 D hotels and one of only ten 4 D hotels in Maryland! A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the...Contract workLocal area
- ...credit card, and daily reports Maintain an organized, professional front desk environment Communicate effectively with team members and other departments What We're Looking For: Previous hotel or customer service experience preferred Strong attention to...Night shiftWeekend work
- ...Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies... ...during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good...Full timePart timeLocal areaFlexible hoursShift workNight shift
- ...and submitting batches Input into the front office system revenue, expenses, and allowances... ...Restaurant Summary. Completing front desk duties including check-ins/outs, room... ...guests. Answer guests' questions about the hotel services and amenities. We're looking...Night shiftAfternoon shift
- ...standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness... ...Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized....Weekly payFull timeContract workWork at officeImmediate startShift workNight shiftAfternoon shift
- Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately... ...policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments,...Part timeImmediate startNight shift
- Remington Hospitality in Baltimore, MD is seeking a dedicated Front Office Auditor to manage nightly audit, guest check-ins, and resort... ...role requires meticulous attention to detail and teamwork to maintain smooth hotel operations. #J-18808-Ljbffr Remington HospitalityNight shift
- ...Description Description: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key... .... Requirements: Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel...Live inFlexible hoursShift workNight shift
Island Hospitality Management
Linthicum Heights, MD17 days ago - ...Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting... ...Experience Preferred Previous Hilton Experience Preferred Previous Hotel Experience Preferred Equal Opportunity Employer This employer...
$17 - $27.29 per hour
Outpatient Appointment Scheduler Performs registration and scheduling of outpatient appointments, medical records functions to include release of medical records information. Answers telephone inquiries. Performs a variety of administrative and clerical duties to proactively...Work at officeLifeBridge Health
Owings Mills, MD3 days ago$19 per hour
Administrative Assistant Needed — Urgently hiring in Baltimore!Job Title: Administrative AssistantPay: $19 per hourHours: Monday - Friday, 9:00 AM - 5:00 PMStart Date: ASAPLooking for a career-enhancing opportunity? Join a dedicated organization in Baltimore as an Administrative...Work at officeImmediate startMonday to FridayWeekday workStivers Staffing Services
Baltimore, MD5 days ago- About Seaton Senior Living Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation's leading senior living operators, Seaton Senior...Full timePart timeWork at officeFlexible hours
Seaton Hagerstown
Towson, MD5 days ago $19.38 per hour
...KNOWLEDGE, SKILLS, AND ABILITIES: The required skills such as communication and organizational abilities are essential for managing front desk interactions and coordinating office activities efficiently. Proficiency in Microsoft Office enables the candidate to prepare...Work at officeGoodwill Industries of the Chesapeake, Inc
Baltimore, MD1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Hotel Front Desk Agent. Be the first to apply!
Related searches
- emergency room receptionist Baltimore, MD
- dispensary receptionist Baltimore, MD
- insurance receptionist Baltimore, MD
- health receptionist Baltimore, MD
- real estate receptionist Baltimore, MD
- service receptionist Baltimore, MD
- assisted living receptionist Baltimore, MD
- pt evening receptionist Baltimore, MD
- customer service front desk receptionist Baltimore, MD
- corporate receptionist Baltimore, MD