Switchboard Operator

Switchboard Operator

Schedule: 22 hours weekly; Sunday 2-8pm, Tuesday and Wednesday: 3pm - 11pm

About Us: We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health's community hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people's lives every day.

Job Type: Classification: Non Exempt

Job Summary: Operates computerized switchboard console, monitors fire panel, and implements all emergency procedures.

Qualifications: Education: High School Diploma or GED required. Experience: Minimum of 1 year of experience as switchboard operator preferred. Refer to the Life Support Training Policy for additional details. Licensure: N/A

Additional Skills/Requirements Required: Must be able to communicate effectively with people of diverse backgrounds and all levels of authority. Ability to maintain confidentiality. Must be flexible and able to respond to changing priorities in a fast-paced environment. Manual dexterity necessary to operate computerized switchboard console and keyboard. Ability to work alone during day, evening, and night. Ability to see and read. Must possess a clear, pleasant, and professional telephone voice and manner. Ability to hear and understand phone calls.

Physical Demands: Physical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment.

Other: May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes. On call responsibilities as directed: Yes. Ability to travel between campus buildings, remote facilities, and out of town as needed: No. The base compensation range for this role is $16.00 - $21.65 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.