Order Management and Production Coordinator

About Justrite Safety Group

At Justrite Safety Group , we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.

As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority—it's our passion.

The Contribution You’ll bring to this Role:

The Order Management & Production Coordinator serves as the central coordination point between Sales, Engineering, Operations, Production, Inventory/Purchasing, and Finance for customer orders requiring engineered, configured, or custom products and services. This position is responsible for reviewing incoming purchase orders, contracts, and master service agreements; validating order requirements against quotations and supporting documentation; translating complex customer requirements into accurate sales orders and production work orders; coordinating engineering and production requirements; and ensuring orders are properly scheduled, released, and supported through execution.

The position plays a critical role in maintaining alignment between customer requirements and BCI's manufacturing capabilities, including product configuration, engineering requirements, production capacity, material availability, work instructions, scheduling, and order completion.

The Order Management & Production Coordinator also supports daily production prioritization and issue resolution by coordinating changes in schedule, material availability, work instructions, and production requirements across the organization.

About the Team:

As a member of our Supply Chain team, you’ll have the opportunity to work with industry-leading suppliers and logistics partners, ensuring efficient and timely delivery of products that keep our customers safe. Our supply chain team is dedicated to optimizing processes, reducing lead times, and maintaining strong supplier relationships to meet our high standards of quality and reliability. With a focus on operational excellence and continuous improvement, you’ll be part of a team recognized for its strategic contributions to the company’s success. This role offers the chance to collaborate with top professionals in the field, playing a key role in driving the growth and efficiency of a company that’s a leader in safety solutions.

What You’ll Do at Justrite:

Order Review and Entry

• Review customer orders, contracts, quotations, drawings, and supporting documentation for completeness and accuracy.

• Verify pricing, quantities, configurations, delivery requirements, and other commercial and technical details.

• Coordinate with Sales, Engineering, Operations, and customers to resolve discrepancies or obtain missing information.

• Enter and maintain accurate sales orders in the ERP system and communicate order acknowledgements.

Production Scheduling and Coordination

• Schedule and prioritize customer orders based on required delivery dates, capacity, materials, and existing commitments.

• Create and maintain work orders for subassemblies and finished products.

• Coordinate with Engineering and Production to ensure required documentation and instructions are ready for execution.

• Monitor order readiness, identify schedule risks, and coordinate priorities, rescheduling, and issue resolution.

Material and Inventory Coordination

• Coordinate with Inventory/Purchasing to confirm material availability and address constraints affecting production.

• Investigate inventory and work-order discrepancies impacting production, order completion, or financial reporting.

• Support appropriate ERP transactions and inventory adjustments to maintain accurate records.

Cross-Functional Communication

• Serve as a key liaison between Sales, Engineering, Operations, Production, Inventory/Purchasing, and Finance.

• Report daily bookings and order activity during SQDC meetings.

• Lead production prioritization meetings and communicate changes in priorities, customer requirements, material availability, and schedule risks.

• Escalate issues that may impact customer delivery, production performance, inventory accuracy, or financial reporting.

ERP and Administrative Support

• Maintain accurate order, scheduling, production, and purchase-order receipt information in the ERP system.

• Provide backup support for outbound freight coordination.

• Provide cross-functional support for customer setup, inventory, scheduling, shipping, invoicing, and purchasing as needed.

Competencies:

• Problem solving: Ability to investigate root causes and coordinate practical solutions to operational issues.

• Execution & Accountability- Plans and delivers measurable results . Has a bias for action - Operates with urgency and discipline . Uses data to drive decisions and correct course quickly.

• Effective Communication – Clear and strategic communication that fosters trust and aligns with organizational goals and values.

• Customer Focus - Demonstrates a strong commitment to understanding and meeting the needs of internal and external customers by delivering responsive, high-quality recruiting services that support business objectives.

• Cross-functional coordination: Ability to move work efficiently across organizational boundaries and keep multiple stakeholders aligned.

• Prioritization: Ability to balance customer commitments, production capacity, material constraints, and changing priorities.

• Energy/Interpersonal Skills - Effectively communicates, influences, and collaborates with others while maintaining a high level of responsiveness and adaptability in a fast-paced environment.

• Detail Orientated - Manage multiple priorities in a fast-paced environment while maintaining attention to detail.

Your Skills and Expertise:

To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:

• + years of experience in order management, customer order processing, production coordination, manufacturing operations, scheduling, or a related function.

• Experience working in a manufacturing environment, preferably involving engineered-to-order, configured, or custom products.

• Strong ability to read and interpret quotations, purchase orders, drawings, product specifications, and other technical or commercial documentation.

• Strong organizational skills and attention to detail.

• Ability to manage multiple orders and priorities simultaneously while maintaining accuracy.

• Strong problem-solving and follow-through skills.

• Ability to work effectively across Sales, Engineering, Production, Operations, Inventory/Purchasing, and Finance.

• Strong written and verbal communication skills.

• Proficiency with ERP systems, Microsoft Office, and related business systems.

• ERP proficiency: Ability to accurately navigate and execute transactions across multiple functional areas.

• Manufacturing understanding : Ability to understand how customer requirements translate into engineering, material, scheduling, and production requirements.

Additional qualifications that could help you succeed even further in this role include:

• Experience with engineered-to-order or make-to-order manufacturing.
• Experience with ERP-based sales order, work order, inventory, or production transactions.
• Experience with production scheduling or finite-capacity planning.
• Understanding of manufacturing routings, work instructions, bills of material, and subassembly structures.
• Understanding of inventory control and month-end inventory reconciliation.
• Familiarity with shipping, freight coordination, invoicing, and purchasing processes.
• Experience coordinating complex orders involving multiple internal functions and customer-specific requirements.

Compensation:

Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets.

Benefits:

Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You’ll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We provide flexible hours and alternative work arrangements designed to support a healthy work-life balance. These options vary depending on the specific roles and business needs.

Your financial future is secure with our 401K plan, complete with a company match, and you’re protected with company-paid short and long-term disability insurance. To ensure you’re at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace.

Why Choose Justrite Safety Group?

As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you’ll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment.

Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!