Senior Registration Specialist

Job Title

Job Identification 40864

Job Category PT FINANCE

Business Unit BMG Clinics

Department BMG System Services

Job Description

Job Summary

This position focuses on patient access as the beginning of the revenue cycle for BMG clinics and BMG Foundations. including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with BMG clinic, BMG Foundation, and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization. Performs other duties as assigned.

Responsibilities

• Provides Baptist OneCare training for BMG registration and scheduling new hires.
• Maintains a technical aptitude to conduct Baptist OneCare system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities.
• Provide guidance and development for Baptist OneCare and Baptist Medical Group and Baptist Medical Group Foundations staff for best practices related to appointment scheduling, registration, and front desk workflows.
• Provides and coordinates registration support for the clinical staff and management team.
• Completes assigned goals

Specifications

Experience

• #N/A

Minimum Required

• Three years plus of physician practice experience. In depth understanding of governmental and commercial payers. Indepth knowledge of revenue cycle and practice management systems. Two years plus of training experience.

Preferred/Desired

Education

Minimum Required

• Associates degree or equivalent in healthcare of business related field preferred, or equivalent combination of education and experience.

Preferred/Desired

Training

Minimum Required

• Proficiency in EPIC practice management

Special Skills

Minimum Required

• Ability to use word processing, spreadsheet, Internet, order processing, practice management, scheduling, patient registration and charge entry. Ability to work collaboratively with providers and staff to create a team oriented environment. Proven track record in presentations and education of staff and providers.