Manager of Operations Strategy and Data Analysis

Job Details Job Location: Contour Aviation Headquarters - Smyrna, TN 37167 Position Type: Full Time Education Level: 2 Year Degree Travel Percentage: Negligible Job Shift: Day Job Category: Transportation Benefits Competitive salary Paid time off including vacation and sick leave Health, vision, and dental coverage as well as short‑term/long‑term disability and voluntary life insurance policies Participation in our 401(k) savings plan with a Company match up to 6% Opportunity to influence strategic direction in a growing airline Opportunities for professional growth within the aviation industry Equal Opportunity Employer Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre‑disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines understands that some applicants may need reasonable accommodations. Please contact the Human Resources Department at View email address on click.appcast.io to discuss any specific needs that you may have. Role Overview The Manager of Operations Strategy and Data Analysis plays a vital role in shaping the airline’s operational direction. The role is responsible for leading strategic initiatives, analyzing complex operational data, and providing insights to optimize flight operations, company efficiency, and improve overall business performance. Key Responsibilities Lead the analysis of operational data related to flight schedules, dispatch, maintenance, and crew management to inform strategic decisions. Develop and evaluate strategies to improve operational efficiency and customer experience. Monitor and report on key performance indicators (KPIs) and operational trends; identify opportunities for improvement. Collaborate with cross‑functional teams including Flight Operations, Maintenance, Safety, Finance, and Customer Service on strategic projects. Conduct in‑depth root cause analysis of operational issues and recommend actionable solutions. Drive process improvement initiatives and implementation of new operational strategies. Prepare comprehensive reports and presentations for senior leadership, providing strategic guidance. Other duties as assigned by leadership. Qualifications Bachelor’s degree in Aviation, Business Administration, Data Science, Operations Management, or related field; advanced degree preferred. Experience in airline operations, data analysis, or strategic planning within the aviation industry. Strong analytical and quantitative skills, proficient in data analysis tools (Excel, SQL, Tableau, etc.). Proven ability to translate data insights into strategic actions. At least 23 years of age. Valid driver license and good driving record. Authorization to work in the United States and ability to travel in and out of the United States. Proficiency in Microsoft Office 365, Excel, Word, Outlook, and related software. Knowledge and experience with varied human resource information systems. Ability to pass a required 10‑year work history review and submit to criminal history records check. Strong command of written and spoken English. Professional interpersonal skills with a positive attitude and a customer‑oriented mindset. Strong leadership, organizational, and people skills. Ability to coordinate multiple priorities and meet deadlines. Ability to work in a fast‑paced environment and handle interruptions. Strong attention to detail and self‑motivation. Excellent conflict resolution and communication skills. Strong supervisory and leadership abilities. Knowledge of employment‑related laws and regulations. Project management skills for handling multiple complex projects. Ability to work independently and as part of a team. Commitment to safety and regulatory compliance (OSHA, EPA, state, and federal regulations). Disclaimer The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change. #J-18808-Ljbffr Corporate Flight Management