Nurse Navigator (RN)- Medical oncology

Nurse Navigator

Sinai Hospital is seeking a compassionate and detail-oriented Nurse Navigator to join our Medical Oncology team. This vital role is responsible for guiding patients through the complex oncology care continuum-from diagnosis through survivorship-by ensuring seamless coordination, communication, education, and support. The Nurse Navigator works closely with physicians, nurse practitioners, and other interdisciplinary team members to proactively identify high-risk patients, coordinate care, and improve outcomes through patient-centered navigation services.

Key Responsibilities:

Care Coordination & Patient Navigation:

• Identify high-risk oncology patients and provide proactive outreach and follow-up, including in-person and telephone communication.
• Collaborate with physicians and care teams to develop individualized care plans, coordinate follow-up appointments, scans, and diagnostic tests.
• Ensure timely communication and coordination between the patient, family, and care team, acting as a primary point of contact.
• Serve as a liaison between referring physicians and the oncology team to ensure streamlined transitions in care.
• Monitor treatment progress, compliance, and follow-up needs; support patients in understanding their treatment plans and care pathways.
• Coordinate medication refills, imaging, lab orders, and necessary authorizations in partnership with the provider and financial coordinator.

Patient Education & Support:

• Provide anticipatory guidance and education for patients with chronic diseases or new diagnoses, emphasizing self-management and care ownership.
• Teach patients and families how to schedule scans, arrange transportation, and navigate the healthcare system.
• Integrate patient and family education throughout all phases of care, adapting to individual learning needs and cultural considerations.

Clinical Support & Communication:

• Triage abnormal lab results and clinical messages for providers.
• Manage prescription refill requests and clinical inquiries.
• Support providers in addressing urgent patient issues and care coordination.

Program Development & Quality Improvement:

• Participate in quality improvement initiatives to enhance patient outcomes and satisfaction.
• Contribute to accreditation efforts and the ongoing development of the cancer program through data collection, education, and process improvement.
• Maintain awareness of and adherence to regulatory requirements, hospital policies, and best practices in oncology nursing.

Qualifications:

Required Education:

• Bachelor of Science in Nursing (BSN)

Licenses & Certifications:

• Registered Nurse (RN) - Current Maryland license or eligibility to obtain
• Basic Life Support (BLS) - Current certification

Preferred:

• Oncology Certified Nurse (OCN) certification strongly preferred

Skills & Attributes:

• Strong knowledge of oncology care and treatment protocols
• Excellent communication and interpersonal skills with patients, families, and healthcare professionals
• Ability to manage multiple priorities, coordinate care across disciplines, and provide empathetic support
• Working knowledge of healthcare systems, insurance, and community resources