Communications Manager [Remote]

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

Superhuman team members in this role must be based in the San Francisco Bay Area, and they must be able to collaborate in person 2 days a week.

About Superhuman

Superhuman is an AI productivity suite that makes AI work for everyone. Over 40 million people rely on it daily to get work done. A recognized leader in productivity tools, Superhuman is the maker of popular products including Docs, Fathom, Go, GPTZero, Grammarly, and Mail. The newest product, Superhuman Go, builds on Grammarly’s ability to deliver help everywhere people work. It lets anyone build proactive agents that act as teammates across more than 1 million apps and websites, without changing how they work. Learn more at superhuman.com .

The Opportunity

As a Communications Manager, you'll sit on the communications team in a position that spans executive and product comms. This is a role for someone who doesn't shy away from the hard stuff — someone willing to try new things rather than rely on an old playbook. We're a company in transition, and we're looking for someone who will jump right in and help us navigate through it.

To thrive here, you'll need to know how to break through the noise. You're as comfortable on social media as you are talking to a reporter. You spot trends before they trend, and you know how to make Superhuman part of the conversation. You're the first to know what's happening in the news and among the reporters who cover our space — you follow their writing, know which events and conferences we should attend, and consistently bring creative, new ideas to capture attention. You'll also help our executives shape their point of view and voice across platforms.

In this role, you will:

• Lead communications for Superhuman Mail and Coda products — ensuring consistent, compelling narratives that support the full product portfolio. Partner closely with product and marketing teams to shape messaging frameworks, align launches with broader company storytelling, and drive awareness of how our products work together to help people do their best work.

• Support our executive comms and social media program, advising on strategy, content, and engagement. Recommend formats and test different ideas. Identify opportunities for executives to join trending conversations and share their point of view.

• Work with our community and customer marketing leads to identify interesting customer stories and determine the best platform to tell those stories.

• Build and maintain an annual speaking and awards calendar, prioritizing opportunities that support brand, product, and recruiting goals. Work with our PR agency to source opportunities, draft and polish submissions, and manage deadlines and follow-ups.

• Act as the comms liason with the events team supporting them when needed. Help ensure speakers and executives are prepped and that event content ties back to broader campaigns and company narrative.

• Flex to support the company and comms team as new needs arise.

Qualifications

• Has 5+ years of experience in communications working in-house and/or an agency.

• Experience working in technology with a preference for knowledge in AI.

• Must be well-versed in new media and traditional media landscapes. Familiarity with independent reporters, relevant substacks, and podcasts.

• Experience managing executive comms programs, including ghostwriting and advising C-suite leaders.

• Experience owning product launch communications end-to-end, strategy, messaging, spokesperson prep, and execution.

• Excellent written and verbal communication skills, with the ability to adapt voice and tone for different executives and platforms.

• Strong media relations skills, existing relationships with tech and business reporters, and a habit of following their coverage closely

• Sharp editorial instincts, knows what's newsworthy, spots trends early, and finds creative angles to insert a brand into the conversation

• Demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

• Must be in our San Francisco office two days per week, with occasional travel to other offices and off-site meetings.

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

• Disability and life insurance options

• 401(k) and RRSP matching

• Paid parental leave

• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time

• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)

• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

For more information about our compensation zones and locations where we currently support employment, please refer to this page . If a location of interest is not listed, please speak with a recruiter for additional information.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).