Support Specialist

Support Specialist

Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

Every day, we rise to the challenge to make a difference and here's how the Support Specialist role will make an impact:

• Perform quality checks of scientific data.
• Generate data tables for inclusion in scientific reports.
• Review data summaries for accuracy and format.
• Verify entry into computerized systems for accuracy of entry.
• Generate and review ancillary information such as chromatography for inclusion in scientific reports.
• Work with electronic publishing software to assist in the submission of scientific documents to regulatory agencies.
• Assist in meeting reporting goals through open communication with project managers.
• Provide support for computerized laboratory systems used in bioanalytical testing.
• Perform basic troubleshooting and provide counsel to Bioanalytical employees for software applications and laboratory systems.
• Assist in the creation of training materials and training activities to enhance the level of user understanding and system usage.
• Perform user acceptance testing and/or qualification testing on laboratory systems.

The minimum qualifications for this role are:

• Minimum of a Bachelor's degree (or equivalent) and 0-2 years of experience. However, a combination of experience and/or education will be taken into consideration.
• Must possess good communication, research, and writing skills. Must be accurate and detail oriented. A basic understanding of general networking and computing architecture, application lifecycle management is desired. Advanced computer skills with knowledge of Microsoft Office Suite, Visual Basic, or similar programming language and instrumentation specialty software is highly desired. Knowledge of pharmaceutical industry practice and regulations including GMPs, GAMP 5, 21 CFR Part 11, Annex 11, and MHRA/FDA Data Integrity would be a plus.
• Must possess ability to educate/communicate issues and techniques to individuals of various backgrounds and levels of understanding. The ability to work effectively with internal and external team members is necessary. Problem solving skills are essential.
• Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts.
• Ability to perform computations such as percentages, ratios, and rates.
• Ability to solve problems with complex variables through non-standardized solutions that require independent judgment and analysis. Ability to draw inferences and use deductive reasoning with no prescribed procedures to solve moderately complex problems.
• Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Medium lifting requirements.
• Normal office and laboratory situation.
• Proficiency in speaking, comprehending, reading and writing English is required.

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.

Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.