ASSISTANT MANAGER

Assistant Manager

PAY TRANSPARENCY: earn between $50,000 and $55,000 + Shop Bonus Potential

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

The Assistant Manager is the co-leader of the Potbelly shop. They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our team members and customers, too.

What's In It For You

Competitive pay with performance-based annual raises!

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

What You Bring To The Table

You are at least 18 years of age

Minimum of at least 2 years management experience in either a restaurant or retail environment preferred

You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification. After 2 unsuccessful attempts to pass, you will no longer be eligible for a Leader role

A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment

You have strong written and verbal communication skills

You enjoy problem-solving

You're able to maintain deadlines and prioritize while running an effective shift

You have strong organizational skills and the ability to multitask

Comfortable working in a bustling kitchen environment (knife skills are a big plus!)

You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

You are able to build and develop strong teams and handle conflict resolution

You have strong interviewing skills

You're able to write effective schedules and maintain labor goals

You have knowledge of Microsoft Office

You have a strong business acumen

You're able to stand/walk for 8-9 hours or as needed

You have the ability/stamina to work a minimum of 45 hours per week

You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally

Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment

Open availability preferred

Job Duties And Functions

Train, coach and develop Potbelly Associates and Shift Leaders

Effectively interview and recommend the hiring of Associates, Certified Trainers and Shift Leaders

Develop and maintain a Good Vibes culture that fosters strong attraction & retention

Effectively schedule Associates, Certified Trainers and Shift Leaders

Update communication board with critical shop information

Attend regularly scheduled meetings

Ensure all security procedures are followed

Ensure back-of-the-house procedural standards are met

Count drawers and follow proper daily cash handling procedures

Effectively drive neighborhood shop marketing and promotions to maximize sales potential, including sourcing and blitzing outside of shop for recruiting and marketing purposes

Assists General Manager with the control of cost of goods, variances and inventories within the shop

Control assigned P&L line items

Ability to maintain deadlines and prioritize while running an effective shift

Comply with health and safety standards for food, cleanliness and safety

Effectively handle customer complaints/issues

Other duties as assigned