Lead Application Engineer

What you´ll do

• Identify and align Henkel Application Engineering efforts to help solve unmet needs at top customer accounts 
• Responsible for product recommendations, customized product integrations, new product introductions, and troubleshooting solutions for customers 
• Support the innovation process to gain new business by leveraging customer feedback, defining target product profiles, and identifying and pursuing sustainability improvements 
• Plan, execute testing, and report on Customer Technical Requests and communicate results to customers 
• Consult customers on solutions generating value for their use cases and documenting value in Leverage Point
• Perform technical visits (meetings, audits, demonstrations, training, troubleshooting, etc.) for customers with documentation in lab management and sales management systems 
• Complete Root Cause Analysis and Corrective Action Plans on customer and product performance complaints
• Work with application equipment both in the lab and at customer sites to provide solutions to enhance customer adhesive processes 
• Prepare internal and external technical whitepapers and make presentations to internal work groups and customers
• Lead product technical training presentations to customers, Sales / Marketing, and other technical personnel 
• Support ongoing harmonization and administration of laboratory test methods, including development and implementation of new test methods 
• Directly communicate with customers, Sales, Marketing, PD, Innovation, and Application Engineering project teams 
• Respect and promote the Henkel Safety, Health, Environment, and Quality rules
• Provide application support for various projects assigned by a supervisor

What makes you a good fit

• Bachelor's degree in engineering or equivalent
• Master’s degree in engineering or MBA a plus
• 5-7 years of demonstrated related experience in project management, operations, lean manufacturing, statistical design and data analysis
• Customer support experience (providing product application preparation and training)
• Project management, quality management, laboratory, and field support skills 
• Experience across risk assessment, finance, marketing, and sales functions 
• Ability to build trusted customer relationships and communicate complex technical concepts effectively 
• Demonstrated leadership skills with a strong sense of urgency and ownership

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program 
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement 
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships 
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $95,000.00 and $125,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 26095297

Job Locations: United States, CT, Rocky Hill, CT | United States, IN, Elkhart, IN

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