Associate Network Engineer

Associate Network EngineerSanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.Facility: Stevens Ctr Location: Sioux Falls, SD Address: 900 East 54th St N, Sioux Falls, SD 57104, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $27.00 - $44.00Job SummaryThe Associate Network Engineer provides installation, maintenance and support for Sanford Health's local area and wide area network infrastructure to ensure reliable, secure, high performance data, video, and voice communications.The Associate Network Engineer is an entry-level technology professional responsible for supporting, maintaining, and learning enterprise network infrastructure across Sanford Health locations and services. This role focuses primarily on fulfilling service requests and planned network work through ServiceNow, including configuration updates, provisioning activities, documentation maintenance, and operational support under the guidance of experienced network engineers.This position is designed for individuals who are building a career in networking and want hands-on experience supporting large-scale healthcare infrastructure. While troubleshooting is part of the job, this position is not primarily a break/fix incident-response role and has minimal involvement in network project work. Instead, the role is focused on daily operational tasks, service delivery, and maintaining reliable network services while developing foundational enterprise networking skills.The ideal candidate demonstrates strong technical aptitude, attention to detail, a desire to learn, and the ability to work collaboratively within a team that supports reliable and secure network infrastructure critical to healthcare delivery.This role is approximately 90% remote; however, candidates must reside within one hour of a Sanford Health major medical center and possess a valid driver's license and reliable personal vehicle to support occasional on-site responsibilities and regional travel requirements. Experience in basic switching, TCP/IP, Wi-Fi, and physical cabling standards/practices required. Experience with network troubleshooting tools and methodologies a plus. Strong knowledge of networking concepts, protocols, and network hardware and software configuration and troubleshooting required.Key ResponsibilitiesFulfill network-related service requests through ServiceNow, including standard changes, configuration updates, and infrastructure support tasksAssist with the support and maintenance of enterprise network infrastructure across multiple locations and care environmentsPerform planned network changes and operational tasks under established standards, procedures, and change management practicesLearn and support technologies including routing, switching, wireless networking, WAN/LAN connectivity, and related network servicesAssist with the administration and maintenance of core network services, including DNS and IP address management (IPAM)Work within a primarily Cisco and Infoblox environment while developing technical expertiseMaintain accurate documentation including network diagrams, procedures, standards, and configuration informationCollaborate with network engineers, IT teams, vendors, and site stakeholders to complete service requests and operational workProvide operational support for network upgrades, hardware replacements, and lifecycle management activities led by senior engineersDevelop troubleshooting skills through mentorship and hands-on support activitiesContribute to stable and secure network operations that support clinical, long-term care, and critical care environmentsParticipate in a weekly rotating on-call schedule after completing required training and onboardingQualificationsAssociate's Degree in a networking, computer science, information systems, or related technology field. Two years of equivalent work experience may be substituted for education.When applicable, may need a valid driver's license. If valid driver's license is required, must maintain a good driving record.Required QualificationsAssociate degree or higher in Networking, Information Technology, Computer Science, or a related field, or equivalent combination of education and experience0-2 years of professional experience in networking, information technology, technical support, or related fieldsFoundational understanding of:TCP/IPBasic routing and switchingVLANsWAN/LAN technologiesWireless networking fundamentalsVPN conceptsBasic network troubleshooting methodologiesStrong desire to learn enterprise networking technologies and operational processesAbility to follow documented procedures and manage assigned work effectivelyAbility to work effectively in a primarily remote environmentStrong written and verbal communication skillsValid U.S. driver's license with a satisfactory driving recordAccess to a reliable personal vehicle and ability to travel to Sanford Health facilities as needed to support operational, training, and business requirementsMust reside within approximately one hour of a Sanford Health major medical center and be able to travel to regional locations as neededPreferred QualificationsBachelor's degree in Networking, Information Technology, Computer Science, or related fieldCompletion of networking coursework, internship experience, lab experience, or technical projects related to networkingFamiliarity with Cisco networking technologiesExposure to DNS, DHCP, IPAM, or related network servicesFamiliarity with ServiceNow or other IT service management platformsExperience supporting users, systems, or infrastructure in a technical environmentUnderstanding of operational documentation and change management processesIndustry certifications such as CCNA, CompTIA Network+, or similar certifications are a plusWork Environment90% remote with occasional on-site responsibilitiesCandidates must reside within approximately one hour of a Sanford Health major medical centerA valid driver's license and access to a reliable personal vehicle are required due to periodic travel to Sanford Health facilitiesUp to 10% travel to regional locations as neededParticipation in a weekly rotating on-call schedule may be required after training and onboardingWork supports infrastructure critical to clinical, long-term care, and critical care operationsOpportunities for mentorship, professional development, certification growth, and career advancement within the Network Engineering teamWhat Success Looks LikeYou complete assigned service requests accurately and consistently while continuing to build technical knowledgeYou demonstrate growth in networking concepts, operational processes, and enterprise technologiesYou follow established standards and procedures while maintaining attention to detailYou maintain accurate and thorough documentationYou communicate professionally with teammates, customers, and stakeholdersYou actively seek feedback, training, and development opportunitiesYou contribute to reliable network services that support patient care and business operationsYou become a trusted contributor to the team's day-to-day operational workload while steadily building the skills needed for future growth into a Network Engineer roleThis version clearly positions the role as an entry-level operational networking position, emphasizes the 90% remote work arrangement, establishes the one-hour proximity requirement, and makes the driver's license and reliable vehicle requirement unambiguous while setting expectations that the role is focused on service delivery and network operations rather than project execution.Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit