Treasury Management Specialist Trainer

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About Us:

Umpqua Bank is a publicly traded financial holdings company, headquartered in the Pacific Northwest with 6,000+ employees, which offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role :

Designs, develops, and delivers operational and technical Treasury Management specific training to employees.

• Conduct training courses on operational, procedural, and technological skills.
• Confer with department team members to gain knowledge of TMS training needs.
• Develop classroom handouts, instructional materials, job aids, and manuals.
• Identify, design, and provide additional tools and resources that support development beyond formal training.
• Ensure all programs align with compliance and regulatory requirements.
• Determine delivery methods to provide cost-effective, quality learning programs and methods. May design and deliver various modalities including, but not limited to; eLearning, simulation, in person, and virtual training.
• Report employee progress to management during training.
• Test trainees to measure progress and to evaluate effectiveness of training.
• Analyze training outcomes to determine effectiveness and make recommendations for improvements.
• Work with Communications Team to create, review and deliver accurate communications, including procedures, alerts, notifications, and educational material.
• Work with Enterprise Workforce Optimization to schedule optimal training times.
• All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents, including the Code of Conduct..
• Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
• Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.

About You:

• High School diploma or GED.
• Bachelor's degree, preferred.
• 3 years of training and development experience, preferred.
• 2 years Treasury Management Services experience, preferred.
• Demonstrated ability to design, administer, and update training programs, preferred.
• Ability to work in a fast-paced, frequently changing environment.
• Ability to travel.
• Requires strong written and verbal communication skills.

Work Style:

Umpqua Bank offers a Flexible Workplace Program and this opportunity comes with the Flex Office work style which is working in office from a designated company location three days weekly with flexibility to work remotely up to two days weekly.

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $22.00-$33.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on us.edajobs.com

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.