Restaurant Shift Supervisor

Job Description

Lead the Shift. Support the Team. Make Every Guest Experience Count.

Location: San Diego International Airport

Pay: $25.80 per hour

Ready to take your next step into leadership?

Join SSP America, where food, travel, and hospitality come together. We operate restaurants throughout San Diego International Airport, including Panda Express, Qdoba, Jack in the Box, Peet’s Coffee, and more.

As a Shift Supervisor, you’ll help lead daily restaurant operations, support our team of Food Travel Experts, and create welcoming experiences for travelers. Build hands-on leadership experience as you coach employees, coordinate shift priorities, and maintain SSP’s service and operating standards.

What You’ll Do

• Welcome guests and provide courteous, attentive service.
• Lead shifts according to SSP standards and operating procedures.
• Communicate priorities and guide the team through daily operations.
• Train new employees on operational standards and processes.
• Provide clear direction, constructive coaching, and support.
• Complete required opening, ongoing, and closing checklists.
• Help maintain food safety, cleanliness, and service standards.
• Address guest concerns professionally and involve management when needed.
• Perform other duties related to restaurant operations as assigned.

What You’ll Bring

• Ideally, at least one year of experience in food service, hospitality, or a customer-facing role.
• Experience leading shifts, supporting a team, or training employees is a plus.
• Able to obtain and maintain required airport security credentials and any applicable food-handler certification.
• Comfortable training and coaching team members with patience, respect, and professionalism while helping create a welcoming, inclusive work environment.
• Committed to following food safety, sanitation, cash-handling, and company procedures.
• Comfortable organizing tasks and helping the team deliver great service during busy periods.
• Available for fullt assigned schedule, which may include early mornings, evenings, weekends, and holidays.
• Ready to help guide daily shift operations and communicate clearly with team members.
• Enjoys working alongside a team in a fast-paced restaurant environment at San Diego International Airport.

Benefits That Support You

• Employee meal plan
• Comprehensive benefits for eligible employees
• Paid time off
• 401(k) with company match, subject to plan eligibility and terms
• Employee Assistance Program

Benefits are subject to eligibility requirements and applicable plan or policy terms.

Bring your passion for hospitality and take the next step in your leadership journey. Apply today!

Equal Opportunity & Reasonable Accommodations

SSP America is an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, religion, sex, pregnancy or related medical conditions, sexual orientation, gender identity or expression, marital status, military or veteran status, age, disability, medical condition, genetic information, or any other status or characteristic protected by applicable federal, state, or local law. SSP America provides reasonable accommodations for qualified applicants and employees as required by applicable law. Applicants who need an accommodation during the application or interview process may request assistance from the recruiting team.