Service Advisor | Base + Commission - Tonkin Gresham Hyundai

Service Advisor | Base + Commission - Tonkin Gresham Hyundai

Tonkin Gresham Hyundai - Gresham, OR 97030

Overview

Salary Range $7,500.00 - $10,000.00 Base+Commission/month Category Service

Description

At Tonkin Gresham Hyundai, we're proud to be part of the Tonkin family of dealerships, delivering exceptional customer service and high-quality vehicles to drivers throughout the Gresham area and beyond. Our service department is fast-paced, high-volume, and customer-focused, and we're looking for a professional, energetic Service Advisor to join our team.

As a Service Advisor, you'll be the critical link between our customers and our service technicians. Your goal is to ensure every customer has a smooth, transparent, and positive service experience from drop-off to pickup. This is an exciting opportunity to work with a trusted brand in a dealership that values teamwork, integrity, and career growth.

Job Responsibilities

• Greet customers and assist with their service needs in a professional, courteous manner
• Listen and communicate effectively to understand vehicle concerns and maintenance requests
• Write repair orders and ensure accurate documentation of concerns, recommendations, and work performed
• Provide service estimates and explain work needed clearly and honestly
• Coordinate with technicians and monitor the status of ongoing repairs
• Keep customers informed throughout the repair process
• Promote additional service opportunities based on vehicle needs and history
• Close repair orders and handle payment transactions
• Follow up with customers to ensure satisfaction and encourage future business

Compensation and Benefits

Pay Range: $7,500 to $10,000 a month!

In addition to competitive pay, our benefits are designed to support you and your family

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

• Previous service advisor or automotive service experience required
• Strong communication and customer service skills
• Ability to work in a high-volume, fast-paced environment
• Team-oriented with a positive, professional attitude
• Basic automotive knowledge; Hyundai experience is a plus

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check, and a pre-employment drug screen.