Guest Service Agent

Spokane Fairfield Inn & Suites by Marriott

Job Description

Guest Service Agent/Front Desk Agent

Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!

What We Offer:

Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation

SUMMARY

Accommodates guests of the hotel by performing the following duties

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS

• Greets, registers, and assigns rooms to guests

• Handles confidential information, including guest records, with a high degree of integrity

• Promptly and effectively deals with guest requests and complaints

• Answers and routes calls as appropriate; takes guest messages with accuracy

• Responsible for cash drawer contents and transactions during shift

• Maintains accurate records including cash flows, registration card, reservation cards, and property walks

• Assists with sales and marketing efforts as directed by the General Manager

• Offers and properly handles requests for wake-up calls

• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean

• Ensures common area/lobby is clean

• Performs laundry functions as directed

• All other duties as assigned

What we are looking for:

0 – 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.

All other duties as assigned.

High School degree or better

Apply

Vacancy posted 29 days ago

Similar jobs that could be interesting for youBased on the Guest Service Agent in Upper Marlboro, MD vacancy

Guest Service Representative
...Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will... ...behavior and delivering the highest quality service and value to our guests. From our team members to our general managers and regional support...
Suggested
Temporary work
Local area
Immediate start
Shift work
Afternoon shift
Kana Hotel Group
Upper Marlboro, MD
3 days ago
Nothing Bundt Cakes- Guest Service Representative/ Crafter
...Job Description Job Description TITLE: Guest Service Representative/Crafter LOCATION: Woodmore Towne Centre | 9301 Woodmore Center Drive #511, Glenarden, MD 20706 REPORTS TO: Bakery Manager/Lead Operator At Nothing Bundt Cakes , the Guest...
Suggested
Full time
Part time
Work experience placement
Casual work
Flexible hours
Shift work
Day shift
Afternoon shift
Nothing Bundt Cakes - Woodmore-Glenarden
Lanham, MD
3 days ago
Nothing Bundt Cakes- Guest Service Representative/ Crafter
$15.3 per hour
...Guest Service Representative/Crafter Location: Woodmore Towne Centre | 9301 Woodmore Center Drive #511, Glenarden, MD 20706 Reports To: Bakery Manager/Lead Operator At Nothing Bundt Cakes, the Guest Service Representative/Crafter sweetens up the place, setting...
Suggested
Hourly pay
Full time
Part time
Work experience placement
Casual work
Flexible hours
Shift work
Day shift
Afternoon shift
Nothing Bundt Cakes
Lanham, MD
12 hours ago
Concierge
...assigned.Occasional Functions:Receive, sort, and direct incoming and outgoing mail.Coordinate pick-up and delivery of express mail services.Assist with other related clerical duties such as photocopying, faxing and filing.Position Requirements / Qualifications:High...
Suggested
Full time
Work at office
Local area
Weekend work
S L Nusbaum Realty
Upper Marlboro, MD
3 days ago
Housekeeper
...Sorts, courts, folds, marks or carries linensCleans rooms in accordance to specific brand and company minutes per room standardCleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including but not...
Suggested
Tharaldson Hospitality Management
Upper Marlboro, MD
4 days ago
Houseperson
...Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will... ...behavior and delivering the highest quality service and value to our guests. From our team members to our general managers and regional support...
Temporary work
Local area
Immediate start
Shift work
Night shift
Weekend work
Kana Hotel Group
Upper Marlboro, MD
1 day ago
Houseperson
...401k, Profit Sharing)Paid vacationSummaryCleans rooms and public areas in hotel, stock housekeeper carts with supplies and fulfill guest requestsQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The...
Shift work
Tharaldson Hospitality Management
Upper Marlboro, MD
4 days ago
Night Auditor
...Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will... ...behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support...
Temporary work
Local area
Immediate start
Night shift
Socket
Upper Marlboro, MD
3 days ago
Breakfast Attendant
$16 - $17 per hour
...times Ensures breakfast items are stocked and available to guests during breakfast hours according to company standards Greets... ...assigned What We Are Looking For: ~0 1+ year of customer service experience ~ Open morning availability, 6am 12pm ~ Passionate...
Daily paid
Full time
Part time
Flexible hours
Weekend work
Day shift
Tharaldson Hospitality Management
Upper Marlboro, MD
3 days ago
Game Room Attendant - Cast Member
$16 - $17 per hour
...career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions... ...Hiring Game Room Attendants Game Room Attendants support guests as they play games and are responsible for ensuring all games...
Bi-weekly pay
Hourly pay
Full time
Temporary work
Part time
Local area
Immediate start
10 hours per week
Shift work
CHUCK E CHEESE
Upper Marlboro, MD
2 days ago
Housekeeper
$16 per hour
...At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment...
Relief
Immediate start
Genesis Healthcare Services
Lanham, MD
4 days ago
Hotel Housekeeper
...Housekeeper: The Cleanliness Champion!Your Challenge: Ensure a spotless environment and impeccable presentation for every guest!Ready to be the backbone of guest comfort and the champion of cleanliness? Join Sandpiper Hospitality (SH), one of the fastest-growing companies...
Local area
Sandpiper Property Management
Suitland, MD
4 days ago
Hostess for Bistro Restaurant
...HOST/ HOSTESS Role Purpose To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave. Key Responsibilities...
Jackmont Hospitality
Upper Marlboro, MD
23 hours ago
Staff Attorney
$79.12k - $122.12k
...Center for Legal Assistance (MCLA) expands access to justice by providing free, compassionate, innovative, and high-quality legal services. Through comprehensive legal advice, education, and collaboration with community partners, we empower all people, regardless of means...
Full time
Contract work
Temporary work
Work experience placement
Work at office
Local area
Immediate start
Remote work
Maryland Center for Legal Assistance
Upper Marlboro, MD
2 days ago
Operating Room Assistant
$17.5 - $20.78 per hour
Surgical TechnicianUnder the supervision of the Registered Nurse, participates as a member of the multidisciplinary surgical team to assist with operating room set-up and turn-over to enable efficient use of operating room scheduling time in accordance with the Standards...
Full time
Luminis Health
Lanham, MD
4 days ago
Host - Front of House Restaurant
...POSITION SUMMARY: Customer Service orientated position primarily responsible for greeting and welcoming, seating, and thanking guests at the restaurant according to Potomac Family Dining Group and Applebee's brand standards for guest service. ESSENTIAL DUTIES AND...
Work experience placement
Applebee's
Upper Marlboro, MD
4 days ago
Lobby Concierge & Guest Experience Host
The Ontario Trillium Foundation is seeking Lobby Ambassadors for Sardi's in Clinton, Maryland. As a Lobby Ambassador, you'll greet guests, guide them through the store, and create a welcoming atmosphere while maintaining cleanliness and handling inquiries. This role offers...
Ontario Trillium Foundation
Clinton, MD
1 day ago
Lobby Concierge & Guest Experience Host
Ontario Trillium Foundation is looking for Lobby Ambassadors to create a welcoming atmosphere for guests at Sardi’s. As a Lobby Ambassador, you will greet and guide guests, ensuring they enjoy their dining experience. You will be instrumental in making first impressions...
Ontario Trillium Foundation
Capitol Heights, MD
3 days ago
Pediatric Front Desk Concierge
PM Pediatrics in District Heights, MD seeks a Front Desk Associate to greet families, answer questions, and deliver a first-class front-desk experience. You will manage registrations, insurance data, and smooth patient flow with empathy and professionalism. In this fast...
PM Pediatrics
District Heights, MD
23 hours ago
Staff Interpreter, Spanish
$103.79k
...courtroom. Assists with phone calls at the Clerk's Counter and with the public upon entering the courthouse to assist with court services. Occasionally may assist the Court Clerks with clerical duties on a as needed basis only, when interpretation services are not being...
Full time
Freelance
Work at office
Trial period
Maryland Judiciary
Upper Marlboro, MD
4 days ago
Hilton Hotel Brands - Housekeeper/Room Attendant $16-$35/hr
$16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...
Hourly pay
Full time
Shift work
Weekend work
Hilton
District Heights, MD
2 days ago
Night Auditor
...night? If this describes you then apply for our Night Audit position! In this extremely important role, you will be a champion guest service agent to ensure guest needs are met and that the hotel is prepared for the next day. We are hiring for a Night Auditor! Could this...
Daily paid
Flexible hours
Night shift
Tharaldson Hospitality Management
Upper Marlboro, MD
4 days ago
Hospitality Waiter/Waitress
...drinks, answers inquiries about menu and attends to wishes of guests, as well as suggestively selling food and drinks. Key Responsibilities... ...food and beverage requests from guests Ensures expedient service of food and beverages to the guest, checks frequently to ensure...
Jackmont Hospitality
Upper Marlboro, MD
23 hours ago
Kitchen Attendant
$17 - $22.31 per hour
Job Posting Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious expertise in innovative research and education, along with the talented...
Shift work
University of Maryland Medical System
Upper Marlboro, MD
2 days ago
Server
$25 per hour
...include a clean, neat appearance, positive attitude, and courtesy. Hospitality: Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service. Practices positive public relations through ensuring our restaurant is welcoming and an...
Hourly pay
Full time
Part time
Local area
Flexible hours
Shift work
Golden Corral
Upper Marlboro, MD
2 days ago
Server
.... About The Position You delight in delivering an exceptional experience for your customers and learning our Five Steps of Service - our proven method built on the belief that teamwork really does make the dream work (and brings in the tips)! You are the ultimate...
Hourly pay
Flexible hours
Shift work
Day shift
First Watch Restaurants
Upper Marlboro, MD
1 day ago
Dynamic TikTok Live Sales Host
A leading online retail company in Upper Marlboro is looking for a TikTok live seller to host engaging product demonstrations on TikTok Live. The ideal candidate will have excellent communication skills, a sales-driven mindset, and product knowledge to drive purchases effectively...
BEAUTYBYTMY
Upper Marlboro, MD
2 days ago
Dishwasher **NO EXPERIENCE REQUIRED**
Job Summary: Dishwashers at Burger King are tasked with cleaning dishes, kitchen utensils, and equipment, as well as assisting with basic food preparation as needed. Responsibilities: - Operate dishwashing machines to clean dishes, glassware, flatware, pots, and...
Burger King
Upper Marlboro, MD
4 days ago
Bartender/Guest Services
...TGI Fridays Store 2151 Mixes and serves alcoholic and non-alcoholic drinks to guests of bar and service bar following standard recipes and the company's alcoholic beverage policies; merchandises drinks; and is attentive to guests, making them feel welcome, at all times...
Jackmont Hospitality Inc
Upper Marlboro, MD
12 hours ago
Server
$25 per hour
...include a clean, neat appearance, positive attitude, and courtesy. Hospitality: Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service. Practices positive public relations through ensuring our restaurant is welcoming and an...
Hourly pay
Full time
Part time
Local area
Flexible hours
Shift work
Golden Corral
Upper Marlboro, MD
12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!