Logistics Support Services (LSS) Program Manager

Logistics Support Services (LSS) Program Manager

ProSidian Consulting has an opportunity for a Logistics Support Services (LSS) Program Manager located in Charlotte, NC | POSTING TYPE: THIS IS A FULL-TIME W2 HIRE. ProSidian Consulting is seeking an experienced Logistics Support Services (LSS) Operations Manager to manage a logistics and fulfillment project. The Logistics Support Services (LSS) Program Manager (PM), works in conjunction with the Firm's Managing Principal to provide complete Oversight support for the Logistics Support Services (LSS) contract team. In addition, The Logistics Support Services (LSS) Program Manager is the direct link between the government and the contract.

The ProSidian Consulting Logistics Support Services (LSS) Program Manager shall be responsible for the overall management, coordination and performance of the work under a Federal government Contract for services and shall be empowered with authority to make field decisions which may arise in day-to-day operations without undue delay. Ts role is responsible for day-to-day project management and ensures quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures. The PM must be a highly-motivated professional with great communication skills and understanding of project management guidelines as listed in the PMBOK.

Logistics Support Services (LSS) Program Management is complex and covers many unique facets, including but not limited to: assisting clients with shipping, receiving, and delivering supplies, materials and equipment, and maintain inventory control and records related work. This may also include new product and program development based upon client requirements, perfecting the warehouse inventory system and website, working onsite in support of various client events, managing planning and fulfillment of marketing items for large scale training and conference events, managing the warehouse team ensuring accuracy in shipment and billing.

The Logistics Support Services (LSS) Program Manager role works collaboratively with the Operations Support Manager and Integrated Logistics Warehouse Manager and other Firm personnel as necessary and provides leadership and Oversight support for the complete order process, behind the scenes event management planning, and working with the graphic designers in creation and management of direct mail, print and digital marketing materials and relationships involving them. The Program Manager is responsible for time sensitive material in an environment where accuracy, efficiency, and communication skills are of paramount importance.

The Logistics Support Services (LSS) Program Manager also leads safety and security including Facilities and Security Clearance on behalf of ProSidian Consulting. Key job duties include providing strong project and program management skills, documenting programs accurately, providing team management, coordination and timely execution. We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level.

Do You Meet The Requirements?

• We are seeking a Logistics Support Services (LSS) Program Manager who can hit the ground running and make a difference! As an experienced Logistics Support Services (LSS) Program Manager with ProSidian, you will be in an invigorating and challenging environment with high standards for work quality, professionalism, and teamwork.
• If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte warehouse/office, with some travel required to the client site in the Fayetteville area. Background checks are required for all employees.
• The work shall be performed on-site at the Charlotte warehouse/office, with some travel required to the client site in the Fayetteville area. Competitive salary and benefits are provided.

Logistics Support Services (LSS) Program Manager Qualifications

• The Program Manager must be qualified with experience to manage day-to-day project management as well as organizing key information structures.
• The Program Manager must be qualified with experience to provide direction, leadership, management and oversight for current and new vendor relations, continuous improvement with existing processes, and develops consistently more competitive pricing arrangements for client product inventory.
• The successful candidate will be self-motivated and able to lead in a small team environment. He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities, and a creative problem solver.
• The Logistics Support Services (LSS) Program Manager must be qualified with experience in managing day-to-day operations and ensure quality in packing, shipping, distribution and receiving processes.
• The Logistics Support Services (LSS) Program Manager must be qualified with experience to support the Program Manager and other members of the team on initiatives for vendor relations, continuous improvement of existing processes, and development of consistently more competitive pricing arrangements for client product inventory.
• The Logistics Support Services (LSS) Program Manager must be qualified with experience to provide Oversight support, leadership, and support for tactical day to day operations in a Warehouse Environment when necessary and in support of the Program Manager.
• The Logistics Support Services (LSS) Program Manager must be qualified to enhance current and new vendor relations, continuous improvement with existing processes, and competitive pricing arrangements for product inventory.
• The Logistics Support Services (LSS) Program Manager must be qualified with experience to provide oversight support and support for tactical day to day operations in a Warehouse Environment.
• The Logistics Support Services (LSS) Program Manager must be qualified with experience in process improvement to provide continuous improvement with existing processes and be able to document and train on those processes.
• The successful candidate will be self-motivated, able to multi-task, be willing to assist with any task required to support the project and function well in a small team environment.
• He/she must be able to work effectively at all levels of the organization, be results oriented, have strong analytical and decision-making abilities and be a creative problem solver.

Logistics Support Services (LSS) Program Manager Skill Requirements

• Excellent verbal and written communication and presentation skills
• Experience with Excel, PowerPoint, Visio, and MS Project
• Excellent inventory and project management skills are required for this job.
• Proven experience managing marketing, logistics, and fulfillment operations
• High level of attention to detail and organization with the ability to juggle multiple projects.
• Knowledge of all aspects of logistics, and fulfillment operations including packing, shipping, distribution, and receiving processes
• Familiarity with computerized inventory forecasting and fulfillment programs is necessary.
• The ability to analyze demographics and trends in client operations to efficiently meet fluctuating demands and avoid excess inventory.
• Strong project management skills within marketing, logistics, and fulfillment
• Good communication abilities are required to effectively negotiate with vendors as well as supervise and motivate the fulfillment staff.

Key Logistics Support Services (LSS) Program Manager Job Duties

• Accurate forecasting of expenses and ability to manage a budget
• Constant interaction with vendors to guarantee fluid, up-to-date inventory of goods
• Contract with enough vendors so that customer demands will be met without interruption.
• Coordinate Logistics Operations including time lines, production, budgets and status reports
• Develop and distribute site reports to senior management and stakeholders.
• Inventory planning and guaranteeing orders are efficiently processed
• Manage day-to-day fulfillment activities and ensure quality in picking and packing, shipping and order tracking.
• Manage day-to-day project management and can ensure quality in packing, shipping, distribution, and receiving processes as well as organizing key information structures.
• May be involved in training users and provide training documentation.
• Measure and report on the effectiveness of each program
• Monitor warehouse processes and recommend improvements to increase productivity
• Other tasks in support of the marketing, logistics, and fulfillment operations
• Oversight support for public and stakeholder (military) facing websites including content management, design input, troubleshooting, testing, reporting and analysis.
• Process improvement and documentation.
• Provide strong project and program management skills, documenting programs accurately and providing team management, coordination and timely execution
• Regularly prepare and manage budgets for review and approval by upper management.
• Regularly support the preparation of and management for budgets for review and approval by upper management.
• Work any fulfillment issues that may arise, including communications with the shippers.

Logistics Support Services (LSS) Program Manager Working Conditions

• A Logistics Support Services (LSS) Program Manager typically divides time between office and the warehouse. The warehouse is a flex space and has full office functionality with warehouse delivery capability in back, a uniform facade, ample parking space for clients and employees in front with professionally landscaped surroundings
• Business casual attire is expected for this position.
• May be required to walk or stand to observe processing and