Full Time Assistant

About the Job The Assistant Store Manager assists the Store Manager in leading a customer focused, top‑line sales driven, profitable and productive store location. The Assistant Store Manager must inspire and motivate others by exhibiting core value behaviors, including a customer focused selling culture, and ensure the execution of the store’s KPIs. Assistant Managers hold store employees accountable to following all policies and procedures. A day in the life, what you’ll be doing Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience. Handles customer situations in compliance with policy and procedures, attempts to 'solve for yes' and escalates issues as appropriate. Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience. Shares feedback from customers with the leadership team to improve the overall customer experience. Performs as the floor supervisor role as needed to cover non‑peak periods (breaks, etc.). Holds self and others responsible for the accomplishment of all operational tasks. Coaches and provides feedback on Sales Associate performance. Supports associate engagement by recognizing and rewarding outstanding performance. Provides direction to associates to ensure understanding of company directives and standards. Prioritizes and delegates tasks to meet all operational needs. Supports and executes visual directives and maintains visual standards set by the company. Drives efficiency in all operational store processes. Maintains merchandise flow, filling and presentation standards throughout the store and stockroom. Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment. Ensures all store associates follow all policies, procedures and all Safety Program practices. Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends. Inspires and motivates others by consistently exhibiting core value behaviors. Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends. What it takes to Join Passion for product, brands, fashion and trends. High School Diploma or equivalent preferred. Effective written, verbal and presentation skills. Strong communication skills. Proficient in math and possesses strong computer skills. Developing the Community/Leadership Qualities Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross‑functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. Serve as a leader of company culture, norms, and conduct. Balance a strong management presence with approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements The physical demands described here are representative of those that are required to successfully perform the essential functions of this job. Frequently lift and/or move up to 20 pounds and occasionally up to 35 pounds. Frequently sit, stand for long periods of time and climb ladders as needed. Regularly required to talk or hear; frequently sit, stand, walk, use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Specific vision abilities required include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Hotel, airplane, and car travel may be required for SM and above roles only. Position Type/Expected Hours of Work This is a full‑time position. Ability to work 32‑40 hours a week is required. As a national retailer, flexibility with work schedule (work weekends, nights, peak holiday periods) is required. Other Considerations Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. #J-18808-Ljbffr FashionUnited