Patient Representative - Orthopedics Clinic

Methodist Dallas Medical Center

Job Title

Hours of Work: 40 Days Of Week: Monday through Friday Work Shift:

Job Description

Greets and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

Job Requirements

High school education or equivalent 2 years in a front office using EMR software Working knowledge of medical terminology and coding

Job Responsibilities

Greets patients in a prompt, courteous and helpful manner
Check in patient
Check out patients
Review insurance cards
Collect co-pays
Ensures a balanced cash drawer
Inputs any charges into patients accounts
Create estimate if one does not exist
Check for referrals attached to appointment (if applicable)
Schedules any follow up, post op, new problem, procedure and new patient appointments
Verifies and updates demographic information
Registers new patients into the system (if a chart does not already exist), and collects all demographic & insurance information
Answer telephone calls, takes messages and routes to the appropriate team member via telephone encounter
Maintains a clean and neat work area and reception area
Ability to cover at other locations within Methodist Orthopedic Specialists

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

Newsweek's America's Most Admired Workplaces 2026
Glassdoor's Best-Led Companies 2025
Fortune's Best Workplaces in Health Care 2025
Great Place to Work Certified 2026-2026
Glassdoor's Best Places to Work 2025
TIME's Best Companies for Future Leaders 2025
Military Friendly Gold Employer 2025
Newsweek's America's Greatest Workplaces for Mental Well-Being 2025
Becker's Healthcare Top Places to Work in Healthcare 2025
Newsweek's Greatest Workplaces 2025

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Vacancy posted 1 day ago

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