Customer Service Representative

Customer Service Representative Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. Rogers Group is currently seeking candidates for our Customer Service Representative position in Mitchell, Indiana. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. They will perform general clerical duties in accordance with established procedures, requiring some judgement in the selection and interpretation of data. Typical weekly hours range from 40 to 45 hours per week; with occasional Saturdays. Overtime is common but not guaranteed. Employees must be flexible and able to adjust their schedule to meet seasonal demands and operational needs. Job Requirements: Provide friendly, professional, and thorough customer service Answer customer calls Take and input customer orders Dispatch products and material for delivery Assist in processing paperwork for corporate accounting systems such as payable, payroll, etc. Assist sales staff with customer service responsibilities May be called upon at the discretion of Managers to perform other duties Qualifications: High school diploma required Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task Ability to work with minimal supervision Excellent communication skills both oral and written Must pass pre-employment drug screens, and subject to random drug screens while employed by RGI As a Rogers Group employee, you will have access to our competitive company perks, including: Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution. Company provided Group Life and Accidental Death & Dismemberment insurance. Retirement 401(k) with company contribution and match at one year of service. Company provided Short- and Long-Term Disability. Paid Holiday's including Christmas shutdown between Christmas and New Years Day. Paid vacation available after 180-day probationary period and accrued based on years of service. Paid 6 sick days upon hire Annual performance-based merit increases. It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.