Claim Representative II - REMOTE

Job Description Job Description Summary Experienced with handling Auto Liability claims to include Property damage Bodily Injury claims. Familiar with coverage / contracts. Customer focused and self-motivated. Experience with Commercial Auto claims is a plus.

SUMMARY The Liability Claim Representative II handles property damage claims and low to mid-range bodily injury claims.

ESSENTIAL FUNCTIONS

Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes

Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants

Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction

Assists Claim Manager in the identification of exposures and recommends solutions

Manages indemnity and expense costs properly

Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds

Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program

Updates field operations personnel on claim status when requested

Supervises outside vendors and experts retained to assist in the investigation

Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments

ADDITIONAL RESPONSIBILITIES Performs other duties as assigned

EDUCATION Preferred Bachelor's degree and/or a minimum of two (2) years’ experience in casualty claims

EXPERIENCE Two (2) years or more experience in casualty claims

Licenses are a plus

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SKILLS

Demonstrated ability to handle and resolve low-to-mid range liability exposures

Requires strong claim technical skills

Strong commitment to the principles of customer focus

Effective interpersonal skills and ability to communicate clearly in verbal and written communications

Strong negotiation skills and ability to deal effectively with insurers

KNOWLEDGE

Understanding of relevant laws and regulations governing liability claims in the U.S.; beginner level.

Understanding of insurance coverage; beginner level.

Comprehensive understanding of relevant laws and regulations; beginner level.

Will need to obtain specific licenses if needed

TRAVEL 1-10%

Job Category:

Risk Management

Our Culture & Commitment At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type Salaried

Minimum Pay Range $65,000.00

Maximum Pay Range $75,000.00

Benefits Information For all Full-time positions only

: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

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