Patient Service Representative (Float)

Job Title: Patient Service Representative (Float)
Job Description
A patient coordinator acts as a liaison, managing administrative tasks and coordinating patient care to ensure a smooth and effective healthcare experience. Their responsibilities include communicating with patients and families, scheduling appointments, handling insurance details, explaining treatment plans, and advocating for patients' needs to provide timely and comprehensive care.
Responsibilities

• Schedule appointments and verify insurance and/or payment method for the appropriate department.
• Schedule follow-up medical appointments as well as any other clinical appointments upon patient request or need, using approved templates and guidelines.
• Conduct appointment reminder communication and screen insurance eligibility for same-day and/or walk-in appointments. Appropriately notify patients of any eligibility conflicts.
• Utilize software features to maximize patient access and adhere to the patient check-in workflow.
• Collect and record patient payments for services rendered daily.
• Reconcile daily cash drawer and patient payments.
• Ensure information entered into the Electronic Health Record (EHR) is accurate and complete, including reviewing the chart and verifying all forms are completed and up-to-date.
• Assist and enroll patients in state programs.

Essential Skills

• Proficiency in medical terminology
• Knowledge of medical insurance
• Strong medical background

Additional Skills & Qualifications

• Medical and/or dental front office experience

Work Environment
The role is based in a healthcare setting and requires working Monday through Friday during the day shift.
Job Type & Location
This is a Contract position based out of Sacramento, CA.
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Sacramento,CA.
Application Deadline
This position is anticipated to close on Aug 13, 2026.
About Actalent


Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.



San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.



Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.