Lead UX & HCD for CRM Modernization
Leidos
Leidos in Baltimore, MD is seeking a Human-Centered Design (HCD) Lead, UI/UX Researcher to guide usability research for CMS CRM modernization. You will lead interviews, workshops, and usability testing to ensure CSR, supervisor, and CMS stakeholder needs are reflected in the design. Responsibilities include creating personas and journey maps, developing prototypes, and translating findings into prioritized backlog items for Agile delivery. #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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