Patient Access Specialist

Organization Overview, Mission, Vision and ValuesWashington Regional Medical System (the “System”) is our region’s only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the “Hospital”) which is located in Fayetteville, Arkansas. The Hospital is supported by the System- including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work … and give back to each other.Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.Vision: To be the leading healthcare system in Northwest Arkansas - the best place to receive care and the best place to give care.Values: To treat others – patients and their families, visitors, physicians, and each other – as we would want to be treated.Position SummaryThe role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. Thisposition is responsible for pre-registering patients with pre-scheduled services.Essential Position ResponsibilitiesMaintain effective working relationships with internal and external clientsAssist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic informationEnter collected information into appropriate software systemVerify insurance eligibility and benefitsReview information entered into electronic medical record and billing software to ensure accuracyOther duties, as assignedQualificationsEducation: High school diploma or GEDLicensure and Certifications: N/AExperience: Previous experience with medical billing, coding, or preferred.Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. #J-18808-Ljbffr