Housekeeping Supervisor

Summary:

• Coordinates work activities among departments
• Inventories stock to ensure adequate supplies
• Evaluates records to forecast department personnel requirements
• Makes recommendations to improve service and ensure more efficient operation
• Increase revenue and control labor and other costs
• Attend and participate in weekly departmental staff meetings
• Establish standards for personnel performance and guest service
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action

• Daily report processing of housekeeping locations
• Perform other duties a requested by management
• Inspects all vacant rooms
• Reports to the housekeeping Manager of any damages or maintenance work on a timely basis
• Oversees Housekeeping and Laundry staff ensure cleanliness and timeliness of cleaning guest rooms
• Update room status to manager periodically throughout the day
• Pickup lost and found items in rooms and gives them to the Housekeeping Office to be logged in Opera
• Perform Housekeeping or Laundry duties as needed
• Resolve guest concerns, quickly, professionally, and effectively

• Up to 6 months of experience in a Housekeeping department or related field
• Supervisory experience is not required, but preferred
• Exceptional work ethic, attendance, and attention to detail
• Must have the ability to repeatedly bend/stoop, squat, kneel, climb stairs, push/pull and reach above shoulder level
• Must be able to carry and lift up to 25 lbs
• Must be able to work nights, weekends, holidays, and other shifts as necessary

• Paid training
• Advancement opportunities
• Free admission to ALL Enchanted Parks
• Free tickets for friends and family
• Discounts on passes, food, and merchandise
• Exclusive employee events
• Fun rewards, benefits, and more!