Director, Account Management
Mastercard
Director, Account Management
The Account Management team is responsible for managing and developing bank relationships in the Malaysia. This role will work with account managers to support some of our most important partners, managing both day-to-day activity and key strategic initiatives. The successful individual will be a critical member of the team, and should be interested in building a career in account management; this job is a great stepping stone to full account and P&L ownership.
Role • Work with account management teams to ensure clients receive the highest standards of service• Take the lead on day-to-day client interactions including handling queries, preparing data, communicating messages
• Own specific end-client relationships
• Prepare presentations for internal and external management on a variety of topics
• Ensure all management reporting is prepared and delivered in a timely manner both internally and externally
• Partner with multiple internal functions, including Product, Finance, and Digital teams
• Undertake analysis, research and business planning
• Assist in driving customer solutions and achieving mutual goals through cross functional project teams, systems and processes All About You • Able to interact with external clients, delivering best-in-class service and building deep relationships
• Able to navigate complex, matrix organisations
• Strong communication skills
• Outstanding analytical and problem solving skills
• Proactive, curious to learn, and eager to crack complex topics
• Self-motivated with a demonstrated track record of success Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
- ...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Account Management Overview The Account Manager is responsible for the day-to-day management of a group of Mastercard customers in...SuggestedFull timeWorldwide
$9k - $11k
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- ...ecosystem across trading, payments, wealth management, custody, institutional services, and... ...closely with the Compliance Audit Director and broader Internal Audit team, providing... ...Qualifications & Experience Bachelor’s degree in Accounting, Finance, Law, Business, Information...SuggestedFull time
- ...thinking organization, apply now. We are currently seeking a Accounting Specialist (Billing) to join our team in Kuala Lumpur, Wilayah... ...other billing‑related operational duties as assigned by management. O2C Billing Team Management & Supervision Provide close...Work experience placementWork at officeRemote workFlexible hours
- ...collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always... ...a range of products and payment channels. You will analyse account behavior, review disputes and chargebacks, investigate fraud patterns...Remote jobFull timeWork at officeFlexible hours
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