Senior Digital Traffic & Website Operations Lead

At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. In digital marketing at PwC, you will focus on leveraging digital platforms and strategies to drive brand awareness, customer engagement, and lead generation for clients. Your work will involve managing social media campaigns, optimising website performance, and implementing data-driven marketing strategies. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to elevate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Digital Marketing team, you will lead end-to-end website production delivery and alignment with established practices and standards. As a Senior Manager, you will drive operational excellence by managing and optimizing workflows across various teams, overseeing large-volume requests, and continuously improving processes for effectiveness. Responsibilities Oversee the entire website production process, maintaining adherence to established standards. Manage and refine workflows across various teams to enhance operational productivity. Coordinate dependencies between content, design, and development teams. Prioritize and manage a large volume of requests while securing timely delivery. Maintain quality assurance processes that are error‑free and meet expectations. Drive continuous improvements in team processes and performance. Foster collaboration among cross‑functional teams to achieve project goals. Implement practices to enhance production delivery. What You Must Have High School Diploma. At least 6 years of experience. What Sets You Apart Bachelor's Degree in Marketing, Communications Studies/Speech Communication and Rhetoric, Management Information Systems, Computer Science, Business Administration/Management preferred. Proficiency with traffic management and workflow tools. Understanding web development lifecycles and dependencies. Knowledge of QA processes and quality control practices. Managing and prioritizing requests while maintaining service levels. Demonstrating experience with resource management and capacity planning. Translating business needs into structured workflows. Cooperating across cross‑functional teams in fast‑paced environments. Demonstrating attention to precision with a focus on accuracy and quality. Salary & Benefits The salary range for this position is: $91,000 - $321,500. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave. Equal Opportunity Employer As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. #J-18808-Ljbffr