Sales & Operations Planning Manager
Swarovski
- # Sales & Operations Planning ManagerApplylocations: Cranston,RI,USAtime type: Full timeposted on: Posted 11 Days Agojob requisition id: R-112163At Swarovski, you don’t just join a brand – you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance.If you are passionate about people, eager to grow your accounting expertise, and motivated to work in a dynamic, international environment where innovation meets timeless elegance, we would love to hear from you.We are looking for an S&OP Manager to lead the Sales & Operations Planning process across the North America (NAM) cluster to support commercial objectives by translating business strategy into actionable plans and continuously improving planning accuracy and execution.**About the Job*** Lead the end-to-end S&OP process for the NAM cluster, ensuring a clear and aligned plan across demand, supply, and finance* Drive S&OP and S&OE cycles, enabling structured decision-making and execution follow-up* Analyze demand and supply plans, identifying gaps, risks, and performance deviations* Define and implement mitigation actions to ensure short- and mid-term plan execution* Align planning inputs and timelines with regional and global processes* Oversee assortment planning and inventory strategies to ensure optimal stock levels* Monitor key performance indicators (forecast accuracy, OTIF, fill rate, inventory) and drive improvements* Contribute insights to optimize availability, working capital, and overall business performance**About you**We are looking for a unique and amazing talent, who brings along the following:* 5+ years of experience in Sales & Operations Planning (S&OP), demand/supply planning, or related supply chain functions* Bachelor’s degree in Supply Chain, Business Administration, Engineering, Merchandising, or a related field* Strong experience in demand and supply planning, inventory management, and financial alignment* Hands-on experience managing S&OP/S&OE cycles and driving consensus planning across cross-functional teams* Solid knowledge of Demand & Supply Planning, Inventory Management, Merchandising, and S&OP processes* Familiarity with planning methodologies and frameworks (e.g., APICS) and retail/e-commerce environments is a plus* Strong understanding of key KPIs such as forecast accuracy, OTIF, fill rate, and inventory performance* Proficiency in ERP systems (e.g., SAP/APO) and advanced data analysis skills (Excel or similar tools)* Ability to translate data into actionable insights to support business decision-making* Highly analytical* Strong stakeholder management and cross-functional collaboration skills**What We Offer**You can expect a range of benefits, including:* Learning and career development programs to help you grow* A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters* Hybrid and flexible work options to support your work-life balance* Paid volunteering leave to support causes that matter to you* Exclusive employee discounts on Swarovski products* Meal/Food Allowance* Transportation Voucher* Private medical coverage* Life insurance**About Swarovski**Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.### Create a World of WonderJoining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.**Recruitment Process at Swarovski** You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.**CV Tips to Nail Your Dream Job** The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates’ profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)
- J-18808-Ljbffr Swarovski
Vacancy posted 2 days ago
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