Clinic & Quality Nurse Manager

Job Summary The Clinic & Quality Manager is responsible for overseeing daily clinic operations, clinical support services, and quality improvement initiatives to ensure efficient, compliant, and patient-centered care delivery. This role supervises clinic support staff, manages workflows and systems, and leads quality assurance and regulatory compliance efforts. Full-time position @ 37.5 Hours Excellent company benefits! Responsibilities Oversee daily clinic operations, including patient scheduling, intake, and workflow optimization Supervise staff, including recruitment, onboarding, training, performance evaluations, and ongoing development Coordinate staff trainings, meetings, and maintain clinic training materials Manage clinic supplies, equipment, and ensure proper maintenance and functionality Oversee and optimize use of electronic health record systems (eClinicalWorks), including access, updates, and issue resolution Define and oversee projects to support program goals, including EHR enhancements, QI activities, risk management, Meaningful Use, and HEDIS Partner with internal departments, external partners, and consultants to develop and implement project plans aligned with clinical and operational goals Lead quality assurance and quality improvement activities, including data collection, analysis, and performance monitoring Facilitate Quality Improvement and Quality Assurance (QI/QA) Committee meetings Monitor and analyze clinic performance metrics, including patient access, no-show rates, productivity, and patient satisfaction Compile statistical data and prepare reports, including UDS measures and QI/QA findings Ensure compliance with all regulatory and licensing requirements; monitor changes and communicate updates to appropriate staff; lead or coordinate clinical audits and support site visits (e.g., HRSA) Maintain and update clinic policies, procedures, and operational protocols Ensure infection control and safety standards are implemented and maintained Generate reports and provide data analysis to leadership, quality committees, and board reporting Review patient concerns and grievances to ensure timely and appropriate resolution Coordinate emergency preparedness activities, drills, and compliance requirements Comply with the organization’s Code of Conduct, policies, procedures, and internal controls Other duties and special projects as assigned Requirements Current CPR/BLS certification Minimum 3+ years of related experience in clinic or healthcare operations Strong knowledge of healthcare regulations, compliance, and quality improvement practices Experience with EHR systems Excellent leadership, communication, and organizational skills Strong analytical, problem-solving, and decision-making abilities Proficiency in Microsoft Office and data reporting tools Commitment to maintain strict confidentiality and appropriately work with sensitive information and documents. Commitment to the mission and values of Davis Street #J-18808-Ljbffr Davisstreet