Student Services Specialist (TRANSFER ONLY)

Position is limited to current transfer candidates with CCCD and is grant funded. If you are not a current transfer candidate, please do not apply. Coast Community College District, Fountain Valley, California Benefits: medical, dental, vision, vacation time, paid holidays, sick time, 403(b), retirement plan, pension. Summary Performs a full range of administrative, programmatic, and technical duties in support of student services programs. Coordinates and supports the delivery of daily activities and operations within a special program area. Works closely with administration, faculty, management, external entities, staff, and students. Essential Duties and Responsibilities Coordinates projects and activities for a student services program. Provides technical information to students, instructors, counselors, and others in the assigned program. Works with students, counselors, instructors, and other staff to address students' needs and advocates for student needs. Creates, maintains, and delivers program resource information, presentations, reports, correspondence, and promotional materials. Assists with preparation and planning schedules for workshops, informational sessions, and program orientations. Provides information and technical assistance regarding specialized program guidelines and applicable state and federal laws, college and program policies, rules, and regulations. Interprets and conveys specialized program guidelines and applicable laws, policies, rules, and regulations to students, instructors, counselors, and others. Maintains approved budgets, transaction records, and audit trails, including those for projects and grant‑funded activities. Researches and reconciles expenditures, initiates budget allocation changes, and reassigns funds to and from various accounts working with accounting staff to ensure compliance with business practices and regulations. Meets with prospective and enrolled students individually and in groups to provide program‑related guidance and advisement. Prepares, designs, and maintains correspondence, reports, presentations, brochures, and various program materials. Collects, updates, and maintains relevant confidential student information in student database and files, and/or special program databases. Monitors and responds to requests for service, and refers/schedules student appointments for program services, maintaining records related to student changes and needs. Verifies and reviews forms for completeness, accuracy, and quality control against established policies and procedures. Assists with hiring process for student assistants and other staff. Schedules, trains, and provides work direction to student assistants and/or other staff. Researches and assists in analyzing and interpreting guidelines and regulations associated to assigned program. Coordinates workflow and the implementation of policies and procedures. Performs technically complex and difficult student advising and processing with minimal supervision. Assists with data collection for preparation and dissemination of program reports and maintains necessary database records. Develops, creates, maintains, and disseminates program communication materials. Plans, organizes, facilitates, and assesses co‑curricular student activities, excursions, and events. Serves as program liaison on campus, district‑wide, and among external entities such as community organizations, local and state institutions, and partner organizations. Performs other related duties as assigned that support the objective of the position. Abides by all district policies and procedures, including Board Policy 3050 – Code of Professional Ethics. Knowledge and Skills Working knowledge of principles and practices associated with assigned program within higher education environment. Basic knowledge of and use of learning, communication tools, and technologies. Proficient knowledge of computer applications including common office productivity software, internet, and platforms supporting academic and higher education. Proficient knowledge of specialized, program‑specific computer applications or reporting databases. General knowledge to support curriculum development processes, recording and monitoring master calendar and school schedules, interpreting budget information, and processing payroll transactions. Sufficient math skills to read, record, and understand statistical data and concepts. Sufficient English language and writing skills to prepare materials and reports. Well‑developed oral communication skills to convey concepts in individual and group settings in college and community‑based meetings. Intercultural communication skills and cultural competency to work cooperatively with a diverse population of students and service providers. Abilities Perform essential responsibilities and functions of the position. Learn and apply knowledge to support curriculum development processes, recording and monitoring master calendar and school schedules, interpreting budget information, and processing payroll transactions. Prepare spreadsheets, graphs, and charts. Deliver student service, advisory, and advocacy services. Learn, interpret, and apply district, state, and federal requirements and objectives for academic achievement. Work cooperatively with students, faculty and staff, as well as external service providers, families, community organizations, and other agencies. Exercise independent judgement. Learn about basic budgeting and information systems used by the department/division/college within a reasonable time frame. Develop and maintain active advocacy relationships with students. Organize and prioritize work and manage time to meet established program deadlines. Communicate in a professional manner, orally and in writing, in both formal and informal settings with students, faculty, staff, managers, and others involved with the program. Physical Abilities General physical demands, working conditions, and essential job functions are kept on file with the Office of Human Resources. Essential functions will vary by position. District engages in a timely, good faith interactive process with employees or applicants requiring reasonable accommodations under ADA and FEHA. Education and Experience Associate's degree in social science, education or related field and two years in a highly responsible technical/administrative support capacity with frequent customer contact, preferably in an educational environment. Any combination of education and experience that provides the required equivalent qualifications may be considered. Demonstrated evidence of responsiveness to and understanding of racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses. Licenses and Certificates Valid driver license (may be required). Proof of U.S. citizenship or Permanent Resident Status, if federal database access is required. Working Conditions Work is performed indoors where minimal safety considerations exist. Equal Opportunity and Diversity Statement Coast Community College District is an Equal Opportunity Employer. The District is committed to employing qualified administrators, managers, faculty, and staff who support student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, mutual understanding, respect, and provides suitable role models for all students. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. Title IX Compliance Coast Community College District Title IX #J-18808-Ljbffr Coast Community College District